David Albaugh
GBLiberty Bell Auto Protect is in Chapter… Liberty Bell Auto Protect is in Chapter 7 Bankruptcy, US district Court New Jersey. From reviewing their contract, I don't think they had an Underwriter. I recently received a letter notifying me that Liberty Bell Auto Protect(US Auto Administrators LLC) filed for Chapter 7 Bankruptcy. If this company had no insurance, then all of us who bought a warranty will probably get nothing.
Stacie
GBSomeone contact me please! My car is currently in the service department at the dealership but neither my technician nor myself can get in touch with anyone to file a claim. They will not answer the phone, been trying to call since Thursday. I even stayed on hold determined to speak to someone today and was disconnected after holding 4 hours. So I tried to email sales, support, info and claims but so far no one has responded. If I press 1, I get someone but it is only an answering service who cannot tell me anything or provide me with any names or direct numbers. They have taken my information twice now and assured me someone would be in touch, but I still have not received a call back.
Henry
GBMy sales rep Jeff Lewis was very… My sales rep Jeff Lewis was very informative about the warranty i choose, courteous and kind. He's definitely a professional and knows what he's selling to customer and he cares, doesn't pressure you to make a decision. I've called back just to ask simple questions and if he didn't answer he would call back shortly after. Thanks Jeff
Vin Mistretta
GBRipped Off!!!! Filed Complaints!! I am giving this 2 stars as Liberty did approve through my mechanic the warranty work to be performed but like others I tried contacting them through e-mails & useless calls to no avail. Thankfully my mechanic did not start the work to be performed as at this point I will tell him not to until this mess gets figured out... Confirmed out of business! I have filed a complaint with the Better Business Bureau & more importantly the NJ Consumer Affairs Division (Bergen County).
Karl
GBI have only recently purchased my auto… I have only recently purchased my auto protection program and have not needed to file any claims. The representative was very helpful in providing information as to select the best plan for me. I was also given a $0 deductible for payment in full. I hope that if the need to file claims arizies that Liberty Bell Auto is there for me without any issues or delay. Currently l have the peace of mind knowing l am covered for any repairs on my investment and needed transportation.