Tracy
GBLast year my factory warranty expired… Last year my factory warranty expired and needed a extended warranty for my jeep Cherokee. So got their best warranty plan for next 3 years. Recently did use their warranty in my local dealership. Liberty bell covered my claim without any issues. Their claims dept was helpful.
Steve Roth
GBVery deceptive contract cancellation… Very deceptive contract cancellation language. Under cancellation they state they have a $75.00 cancellation fee if you do not cancel in 30 days. In an unrelated section not labeled cancellation they have a another $250.00 cancellation fee after 30 days. This provision deals with who gets the refund if you have financed. They bury the added fee so you wont see it. Very crooked company. Why are there multiple cancellation amounts based on the same 30 days? To defraud the customer. There is no legitimate reason to do this. A reputable company does not draw up their contracts this way.
Larry Fields
GBI found out about Liberty Bell Auto… I found out about Liberty Bell Auto Protect from my son, John Fields, who had recently purchased a high quality used car and investigated several companies and decided to sign a contract for protection of his car with Liberty Bell. He gave me the name of Frank Moore and I was able to contact him directly. Frank was able to explain what the company could offer and sent plenty of information for me to review. He was careful and sensitive about explaining everything and it did not take me long to make it official and sign the contact and start the project. I feel comfortable with this agreement for the next five years. Larry Fields
Pierre
GBDo a chargeback on your credit card. Worked for me! Do a chargeback on your credit card. Mine was just approved. I purchased the warranty in October 2020 for $2750. Never used it. Submitted charge-back request to my card issuer in December 2021 for failure to provide services paid for. It was approved yesterday. Be sure you can demonstrate that you attempted to contact the vendor to resolve the dispute. Telephone and email. Neither works anymore. Good luck!
Eric S
GBLiberty Bell Auto Protect is a scam Liberty Bell Auto Protect is a scam. I bought a Platinum Prime agreement from them, which provides bumper to bumper coverage. Two months later my car broke down, I called and emailed Liberty Bell to get help, the phone number does not work and I have not gotten an email response in almost two weeks....Nothing, no communication. They stole almost $2k from me. Beware, don't make the same mistake I did.