Ripped Off!!!! Filed Complaints!! I am giving this 2 stars as Liberty did approve through my mechanic the warranty work to be performed but like others I tried contacting them through e-mails & useless calls to no avail. Thankfully my mechanic did not start the work to be performed as at this point I will tell him not to until this mess gets figured out... Confirmed out of business! I have filed a complaint with the Better Business Bureau & more importantly the NJ Consumer Affairs Division (Bergen County).

Normal Wear & Tear! Denied I purchased a Platinum Prime, max coverage, at the time I purchased a 2015 LR4 w/ 25k miles in 10/20. My tire dealer found a vibration I was experiencing was due to worn lower control arms @ 33k miles. Dealer and all other prevailing authorities advise that the service life of lower control arms are between 90-100k. Liberty Bell denied claim as "normal wear & tear". Was told by dealership that no service industry considers the control arms a wear item. Waiting to hear back from Claims Manager! Now 2 weeks later and Claims manager has not returned any of my calls. They wont reject the claim in writing, only via phone call so that there is not documentation.

SCAM!! SCAM!!! Do NOT BUY ANYTHING FROM THEM. Filed for bankruptcy and now a lot of ppl are out of money. Including me for over $2300. Try filling a chargeback from bank . Good luck

My sales rep Jeff Lewis was very… My sales rep Jeff Lewis was very informative about the warranty i choose, courteous and kind. He's definitely a professional and knows what he's selling to customer and he cares, doesn't pressure you to make a decision. I've called back just to ask simple questions and if he didn't answer he would call back shortly after. Thanks Jeff

Very deceptive contract cancellation… Very deceptive contract cancellation language. Under cancellation they state they have a $75.00 cancellation fee if you do not cancel in 30 days. In an unrelated section not labeled cancellation they have a another $250.00 cancellation fee after 30 days. This provision deals with who gets the refund if you have financed. They bury the added fee so you wont see it. Very crooked company. Why are there multiple cancellation amounts based on the same 30 days? To defraud the customer. There is no legitimate reason to do this. A reputable company does not draw up their contracts this way.