Dennis
GBFirst Rate coverage First off, Greg was a true professional. I shopped the market and found Liberty Bell Auto has by far the best coverage at the most competitive price. I just bought a 2005 jaguar xj and found with the other car warranty companies they would only cover a small portion of car. Liberty Bell Auto covered everything bumper to bumper. They also covered the car with a longer mileage coverage than any other warranty company. I would strongly recommend this company for a warranty plan.
Vin Mistretta
GBRipped Off!!!! Filed Complaints!! I am giving this 2 stars as Liberty did approve through my mechanic the warranty work to be performed but like others I tried contacting them through e-mails & useless calls to no avail. Thankfully my mechanic did not start the work to be performed as at this point I will tell him not to until this mess gets figured out... Confirmed out of business! I have filed a complaint with the Better Business Bureau & more importantly the NJ Consumer Affairs Division (Bergen County).
Sean Simmons
GBNormal Wear & Tear! Denied I purchased a Platinum Prime, max coverage, at the time I purchased a 2015 LR4 w/ 25k miles in 10/20. My tire dealer found a vibration I was experiencing was due to worn lower control arms @ 33k miles. Dealer and all other prevailing authorities advise that the service life of lower control arms are between 90-100k. Liberty Bell denied claim as "normal wear & tear". Was told by dealership that no service industry considers the control arms a wear item. Waiting to hear back from Claims Manager! Now 2 weeks later and Claims manager has not returned any of my calls. They wont reject the claim in writing, only via phone call so that there is not documentation.
Andy Thomas
GBLiberty Bell Auto Protect US Auto Administrators, Inc, dba Liberty Bell Auto Protect, has declared Chapter 7 Bankruptcy. We poor saps who paid for extended warranties are just small fish in a long line of creditors. Down the road we may get pennies back if we file a claim, but this is probably money down the drain.
MJP DO
GBZERO STARS ZERO STARS. I tried to file a claim several months ago and it was not covered - to be fair, the item was not listed in the contract, BUT you shouldn't say its "bumper to bumper" - thats MISLEADING advertising. Anyway, another issue has come up, and now their mailbox is full! I've been trying to call for 4 days & reading others comments. I had a feeling this place was a piece of crap and now it's been verified. Stay away! This may demand legal action.. pos salesman I dealt with last year, shame on you.