Normal Wear & Tear! Denied I purchased a Platinum Prime, max coverage, at the time I purchased a 2015 LR4 w/ 25k miles in 10/20. My tire dealer found a vibration I was experiencing was due to worn lower control arms @ 33k miles. Dealer and all other prevailing authorities advise that the service life of lower control arms are between 90-100k. Liberty Bell denied claim as "normal wear & tear". Was told by dealership that no service industry considers the control arms a wear item. Waiting to hear back from Claims Manager! Now 2 weeks later and Claims manager has not returned any of my calls. They wont reject the claim in writing, only via phone call so that there is not documentation.

First Rate coverage First off, Greg was a true professional. I shopped the market and found Liberty Bell Auto has by far the best coverage at the most competitive price. I just bought a 2005 jaguar xj and found with the other car warranty companies they would only cover a small portion of car. Liberty Bell Auto covered everything bumper to bumper. They also covered the car with a longer mileage coverage than any other warranty company. I would strongly recommend this company for a warranty plan.

DO NOT BUY THIS INSURANCE DO NOT BUY THIS INSURANCE. LIBERTY BELL IS BANKRUPT AND DOES NOT ANSWER THE PHONE. MAY STILL BE OPERATING WITH ANOTHER NAME SO ONLY PURCHASE THIS TYPE OF POLICY FROM A LONG TERM COMPANY WITH AN ESTABLISHED TRACK RECORD

Do a chargeback on your credit card. Worked for me! Do a chargeback on your credit card. Mine was just approved. I purchased the warranty in October 2020 for $2750. Never used it. Submitted charge-back request to my card issuer in December 2021 for failure to provide services paid for. It was approved yesterday. Be sure you can demonstrate that you attempted to contact the vendor to resolve the dispute. Telephone and email. Neither works anymore. Good luck!

Disgruntled Vereran I am a 25 year military veteran who purchased this policy to protect my family while deployed. We recently had our transmission go out on our suburban and Liberty Bell is slow rolling everything - cannot get an “inspector” out to verify the damaged component, they will not return my calls or the dealership’s calls. We have been out a vehicle now for almost 3 weeks and have no end insight. *Liberty Bell leadership - please make this right and take action.