Patrick
GBDisgruntled Vereran I am a 25 year military veteran who purchased this policy to protect my family while deployed. We recently had our transmission go out on our suburban and Liberty Bell is slow rolling everything - cannot get an “inspector” out to verify the damaged component, they will not return my calls or the dealership’s calls. We have been out a vehicle now for almost 3 weeks and have no end insight. *Liberty Bell leadership - please make this right and take action.
Brandon Lucas
GBWe are pleased with our decision to… We are pleased with our decision to sign up with Liberty Bell Auto for an extended warranty for our Ford Edge. Once our factory warranty expired, we wanted to avoid any future unexpected auto repair bills. As a retired couple, we will not be able to afford it. We recently had to file a claim for a defective sunroof motor and they entirely covered the cost. Liberty Bell has very reasonably priced warranty plans. So their warranty did save money.
Brian Ross
GBI was unhappy with the policy I… I was unhappy with the policy I purchased from Liberty Bell Auto Protect. Did not end up covering any repair I had incurred whilst insured, even though I had initially been led to believe otherwise by their salesperson. However, I am happy to report that Liberty Bell Auto Protect agreed to refund 100% of my purchase of said policy in full. This was much appreciated. Brian R
Vin Mistretta
GBRipped Off!!!! Filed Complaints!! I am giving this 2 stars as Liberty did approve through my mechanic the warranty work to be performed but like others I tried contacting them through e-mails & useless calls to no avail. Thankfully my mechanic did not start the work to be performed as at this point I will tell him not to until this mess gets figured out... Confirmed out of business! I have filed a complaint with the Better Business Bureau & more importantly the NJ Consumer Affairs Division (Bergen County).
Tracy
GBLast year my factory warranty expired… Last year my factory warranty expired and needed a extended warranty for my jeep Cherokee. So got their best warranty plan for next 3 years. Recently did use their warranty in my local dealership. Liberty bell covered my claim without any issues. Their claims dept was helpful.