Ripped Off!!!! Filed Complaints!! I am giving this 2 stars as Liberty did approve through my mechanic the warranty work to be performed but like others I tried contacting them through e-mails & useless calls to no avail. Thankfully my mechanic did not start the work to be performed as at this point I will tell him not to until this mess gets figured out... Confirmed out of business! I have filed a complaint with the Better Business Bureau & more importantly the NJ Consumer Affairs Division (Bergen County).

Very deceptive contract cancellation… Very deceptive contract cancellation language. Under cancellation they state they have a $75.00 cancellation fee if you do not cancel in 30 days. In an unrelated section not labeled cancellation they have a another $250.00 cancellation fee after 30 days. This provision deals with who gets the refund if you have financed. They bury the added fee so you wont see it. Very crooked company. Why are there multiple cancellation amounts based on the same 30 days? To defraud the customer. There is no legitimate reason to do this. A reputable company does not draw up their contracts this way.

Liberty Bell Auto Protect US Auto Administrators, Inc, dba Liberty Bell Auto Protect, has declared Chapter 7 Bankruptcy. We poor saps who paid for extended warranties are just small fish in a long line of creditors. Down the road we may get pennies back if we file a claim, but this is probably money down the drain.

My sales rep Jeff Lewis was very… My sales rep Jeff Lewis was very informative about the warranty i choose, courteous and kind. He's definitely a professional and knows what he's selling to customer and he cares, doesn't pressure you to make a decision. I've called back just to ask simple questions and if he didn't answer he would call back shortly after. Thanks Jeff

Last year my factory warranty expired… Last year my factory warranty expired and needed a extended warranty for my jeep Cherokee. So got their best warranty plan for next 3 years. Recently did use their warranty in my local dealership. Liberty bell covered my claim without any issues. Their claims dept was helpful.