Vin Mistretta
GBRipped Off!!!! Filed Complaints!! I am giving this 2 stars as Liberty did approve through my mechanic the warranty work to be performed but like others I tried contacting them through e-mails & useless calls to no avail. Thankfully my mechanic did not start the work to be performed as at this point I will tell him not to until this mess gets figured out... Confirmed out of business! I have filed a complaint with the Better Business Bureau & more importantly the NJ Consumer Affairs Division (Bergen County).
Steve Roth
GBVery deceptive contract cancellation… Very deceptive contract cancellation language. Under cancellation they state they have a $75.00 cancellation fee if you do not cancel in 30 days. In an unrelated section not labeled cancellation they have a another $250.00 cancellation fee after 30 days. This provision deals with who gets the refund if you have financed. They bury the added fee so you wont see it. Very crooked company. Why are there multiple cancellation amounts based on the same 30 days? To defraud the customer. There is no legitimate reason to do this. A reputable company does not draw up their contracts this way.
Jwilde 187
GBSCAM!! SCAM!!! Do NOT BUY ANYTHING FROM THEM. Filed for bankruptcy and now a lot of ppl are out of money. Including me for over $2300. Try filling a chargeback from bank . Good luck
Patrick
GBDisgruntled Vereran I am a 25 year military veteran who purchased this policy to protect my family while deployed. We recently had our transmission go out on our suburban and Liberty Bell is slow rolling everything - cannot get an “inspector” out to verify the damaged component, they will not return my calls or the dealership’s calls. We have been out a vehicle now for almost 3 weeks and have no end insight. *Liberty Bell leadership - please make this right and take action.
Andy Thomas
GBLiberty Bell Auto Protect US Auto Administrators, Inc, dba Liberty Bell Auto Protect, has declared Chapter 7 Bankruptcy. We poor saps who paid for extended warranties are just small fish in a long line of creditors. Down the road we may get pennies back if we file a claim, but this is probably money down the drain.