Disgruntled Vereran I am a 25 year military veteran who purchased this policy to protect my family while deployed. We recently had our transmission go out on our suburban and Liberty Bell is slow rolling everything - cannot get an “inspector” out to verify the damaged component, they will not return my calls or the dealership’s calls. We have been out a vehicle now for almost 3 weeks and have no end insight. *Liberty Bell leadership - please make this right and take action.

Someone contact me please! My car is currently in the service department at the dealership but neither my technician nor myself can get in touch with anyone to file a claim. They will not answer the phone, been trying to call since Thursday. I even stayed on hold determined to speak to someone today and was disconnected after holding 4 hours. So I tried to email sales, support, info and claims but so far no one has responded. If I press 1, I get someone but it is only an answering service who cannot tell me anything or provide me with any names or direct numbers. They have taken my information twice now and assured me someone would be in touch, but I still have not received a call back.

DO NOT BUY THIS INSURANCE DO NOT BUY THIS INSURANCE. LIBERTY BELL IS BANKRUPT AND DOES NOT ANSWER THE PHONE. MAY STILL BE OPERATING WITH ANOTHER NAME SO ONLY PURCHASE THIS TYPE OF POLICY FROM A LONG TERM COMPANY WITH AN ESTABLISHED TRACK RECORD

ZERO STARS ZERO STARS. I tried to file a claim several months ago and it was not covered - to be fair, the item was not listed in the contract, BUT you shouldn't say its "bumper to bumper" - thats MISLEADING advertising. Anyway, another issue has come up, and now their mailbox is full! I've been trying to call for 4 days & reading others comments. I had a feeling this place was a piece of crap and now it's been verified. Stay away! This may demand legal action.. pos salesman I dealt with last year, shame on you.

I was unhappy with the policy I… I was unhappy with the policy I purchased from Liberty Bell Auto Protect. Did not end up covering any repair I had incurred whilst insured, even though I had initially been led to believe otherwise by their salesperson. However, I am happy to report that Liberty Bell Auto Protect agreed to refund 100% of my purchase of said policy in full. This was much appreciated. Brian R