I found out about Liberty Bell Auto… I found out about Liberty Bell Auto Protect from my son, John Fields, who had recently purchased a high quality used car and investigated several companies and decided to sign a contract for protection of his car with Liberty Bell. He gave me the name of Frank Moore and I was able to contact him directly. Frank was able to explain what the company could offer and sent plenty of information for me to review. He was careful and sensitive about explaining everything and it did not take me long to make it official and sign the contact and start the project. I feel comfortable with this agreement for the next five years. Larry Fields

Normal Wear & Tear! Denied I purchased a Platinum Prime, max coverage, at the time I purchased a 2015 LR4 w/ 25k miles in 10/20. My tire dealer found a vibration I was experiencing was due to worn lower control arms @ 33k miles. Dealer and all other prevailing authorities advise that the service life of lower control arms are between 90-100k. Liberty Bell denied claim as "normal wear & tear". Was told by dealership that no service industry considers the control arms a wear item. Waiting to hear back from Claims Manager! Now 2 weeks later and Claims manager has not returned any of my calls. They wont reject the claim in writing, only via phone call so that there is not documentation.

Do a chargeback on your credit card. Worked for me! Do a chargeback on your credit card. Mine was just approved. I purchased the warranty in October 2020 for $2750. Never used it. Submitted charge-back request to my card issuer in December 2021 for failure to provide services paid for. It was approved yesterday. Be sure you can demonstrate that you attempted to contact the vendor to resolve the dispute. Telephone and email. Neither works anymore. Good luck!

Disgruntled Vereran I am a 25 year military veteran who purchased this policy to protect my family while deployed. We recently had our transmission go out on our suburban and Liberty Bell is slow rolling everything - cannot get an “inspector” out to verify the damaged component, they will not return my calls or the dealership’s calls. We have been out a vehicle now for almost 3 weeks and have no end insight. *Liberty Bell leadership - please make this right and take action.

We are pleased with our decision to… We are pleased with our decision to sign up with Liberty Bell Auto for an extended warranty for our Ford Edge. Once our factory warranty expired, we wanted to avoid any future unexpected auto repair bills. As a retired couple, we will not be able to afford it. We recently had to file a claim for a defective sunroof motor and they entirely covered the cost. Liberty Bell has very reasonably priced warranty plans. So their warranty did save money.