Someone contact me please! My car is currently in the service department at the dealership but neither my technician nor myself can get in touch with anyone to file a claim. They will not answer the phone, been trying to call since Thursday. I even stayed on hold determined to speak to someone today and was disconnected after holding 4 hours. So I tried to email sales, support, info and claims but so far no one has responded. If I press 1, I get someone but it is only an answering service who cannot tell me anything or provide me with any names or direct numbers. They have taken my information twice now and assured me someone would be in touch, but I still have not received a call back.

Ripped Off!!!! Filed Complaints!! I am giving this 2 stars as Liberty did approve through my mechanic the warranty work to be performed but like others I tried contacting them through e-mails & useless calls to no avail. Thankfully my mechanic did not start the work to be performed as at this point I will tell him not to until this mess gets figured out... Confirmed out of business! I have filed a complaint with the Better Business Bureau & more importantly the NJ Consumer Affairs Division (Bergen County).

Liberty Bell Auto Protect is a scam Liberty Bell Auto Protect is a scam. I bought a Platinum Prime agreement from them, which provides bumper to bumper coverage. Two months later my car broke down, I called and emailed Liberty Bell to get help, the phone number does not work and I have not gotten an email response in almost two weeks....Nothing, no communication. They stole almost $2k from me. Beware, don't make the same mistake I did.

We are pleased with our decision to… We are pleased with our decision to sign up with Liberty Bell Auto for an extended warranty for our Ford Edge. Once our factory warranty expired, we wanted to avoid any future unexpected auto repair bills. As a retired couple, we will not be able to afford it. We recently had to file a claim for a defective sunroof motor and they entirely covered the cost. Liberty Bell has very reasonably priced warranty plans. So their warranty did save money.

Very deceptive contract cancellation… Very deceptive contract cancellation language. Under cancellation they state they have a $75.00 cancellation fee if you do not cancel in 30 days. In an unrelated section not labeled cancellation they have a another $250.00 cancellation fee after 30 days. This provision deals with who gets the refund if you have financed. They bury the added fee so you wont see it. Very crooked company. Why are there multiple cancellation amounts based on the same 30 days? To defraud the customer. There is no legitimate reason to do this. A reputable company does not draw up their contracts this way.