Patrick
GBDisgruntled Vereran I am a 25 year military veteran who purchased this policy to protect my family while deployed. We recently had our transmission go out on our suburban and Liberty Bell is slow rolling everything - cannot get an “inspector” out to verify the damaged component, they will not return my calls or the dealership’s calls. We have been out a vehicle now for almost 3 weeks and have no end insight. *Liberty Bell leadership - please make this right and take action.
Steve Roth
GBVery deceptive contract cancellation… Very deceptive contract cancellation language. Under cancellation they state they have a $75.00 cancellation fee if you do not cancel in 30 days. In an unrelated section not labeled cancellation they have a another $250.00 cancellation fee after 30 days. This provision deals with who gets the refund if you have financed. They bury the added fee so you wont see it. Very crooked company. Why are there multiple cancellation amounts based on the same 30 days? To defraud the customer. There is no legitimate reason to do this. A reputable company does not draw up their contracts this way.
Vin Mistretta
GBRipped Off!!!! Filed Complaints!! I am giving this 2 stars as Liberty did approve through my mechanic the warranty work to be performed but like others I tried contacting them through e-mails & useless calls to no avail. Thankfully my mechanic did not start the work to be performed as at this point I will tell him not to until this mess gets figured out... Confirmed out of business! I have filed a complaint with the Better Business Bureau & more importantly the NJ Consumer Affairs Division (Bergen County).
David Albaugh
GBLiberty Bell Auto Protect is in Chapter… Liberty Bell Auto Protect is in Chapter 7 Bankruptcy, US district Court New Jersey. From reviewing their contract, I don't think they had an Underwriter. I recently received a letter notifying me that Liberty Bell Auto Protect(US Auto Administrators LLC) filed for Chapter 7 Bankruptcy. If this company had no insurance, then all of us who bought a warranty will probably get nothing.
Dennis
GBFirst Rate coverage First off, Greg was a true professional. I shopped the market and found Liberty Bell Auto has by far the best coverage at the most competitive price. I just bought a 2005 jaguar xj and found with the other car warranty companies they would only cover a small portion of car. Liberty Bell Auto covered everything bumper to bumper. They also covered the car with a longer mileage coverage than any other warranty company. I would strongly recommend this company for a warranty plan.