Andy Thomas
GBLiberty Bell Auto Protect US Auto Administrators, Inc, dba Liberty Bell Auto Protect, has declared Chapter 7 Bankruptcy. We poor saps who paid for extended warranties are just small fish in a long line of creditors. Down the road we may get pennies back if we file a claim, but this is probably money down the drain.
Vin Mistretta
GBRipped Off!!!! Filed Complaints!! I am giving this 2 stars as Liberty did approve through my mechanic the warranty work to be performed but like others I tried contacting them through e-mails & useless calls to no avail. Thankfully my mechanic did not start the work to be performed as at this point I will tell him not to until this mess gets figured out... Confirmed out of business! I have filed a complaint with the Better Business Bureau & more importantly the NJ Consumer Affairs Division (Bergen County).
Sean Simmons
GBNormal Wear & Tear! Denied I purchased a Platinum Prime, max coverage, at the time I purchased a 2015 LR4 w/ 25k miles in 10/20. My tire dealer found a vibration I was experiencing was due to worn lower control arms @ 33k miles. Dealer and all other prevailing authorities advise that the service life of lower control arms are between 90-100k. Liberty Bell denied claim as "normal wear & tear". Was told by dealership that no service industry considers the control arms a wear item. Waiting to hear back from Claims Manager! Now 2 weeks later and Claims manager has not returned any of my calls. They wont reject the claim in writing, only via phone call so that there is not documentation.
Larry Fields
GBI found out about Liberty Bell Auto… I found out about Liberty Bell Auto Protect from my son, John Fields, who had recently purchased a high quality used car and investigated several companies and decided to sign a contract for protection of his car with Liberty Bell. He gave me the name of Frank Moore and I was able to contact him directly. Frank was able to explain what the company could offer and sent plenty of information for me to review. He was careful and sensitive about explaining everything and it did not take me long to make it official and sign the contact and start the project. I feel comfortable with this agreement for the next five years. Larry Fields
David Albaugh
GBLiberty Bell Auto Protect is in Chapter… Liberty Bell Auto Protect is in Chapter 7 Bankruptcy, US district Court New Jersey. From reviewing their contract, I don't think they had an Underwriter. I recently received a letter notifying me that Liberty Bell Auto Protect(US Auto Administrators LLC) filed for Chapter 7 Bankruptcy. If this company had no insurance, then all of us who bought a warranty will probably get nothing.