Brian Ross
GBI was unhappy with the policy I… I was unhappy with the policy I purchased from Liberty Bell Auto Protect. Did not end up covering any repair I had incurred whilst insured, even though I had initially been led to believe otherwise by their salesperson. However, I am happy to report that Liberty Bell Auto Protect agreed to refund 100% of my purchase of said policy in full. This was much appreciated. Brian R
Stacie
GBSomeone contact me please! My car is currently in the service department at the dealership but neither my technician nor myself can get in touch with anyone to file a claim. They will not answer the phone, been trying to call since Thursday. I even stayed on hold determined to speak to someone today and was disconnected after holding 4 hours. So I tried to email sales, support, info and claims but so far no one has responded. If I press 1, I get someone but it is only an answering service who cannot tell me anything or provide me with any names or direct numbers. They have taken my information twice now and assured me someone would be in touch, but I still have not received a call back.
Larry Fields
GBI found out about Liberty Bell Auto… I found out about Liberty Bell Auto Protect from my son, John Fields, who had recently purchased a high quality used car and investigated several companies and decided to sign a contract for protection of his car with Liberty Bell. He gave me the name of Frank Moore and I was able to contact him directly. Frank was able to explain what the company could offer and sent plenty of information for me to review. He was careful and sensitive about explaining everything and it did not take me long to make it official and sign the contact and start the project. I feel comfortable with this agreement for the next five years. Larry Fields
MJP DO
GBZERO STARS ZERO STARS. I tried to file a claim several months ago and it was not covered - to be fair, the item was not listed in the contract, BUT you shouldn't say its "bumper to bumper" - thats MISLEADING advertising. Anyway, another issue has come up, and now their mailbox is full! I've been trying to call for 4 days & reading others comments. I had a feeling this place was a piece of crap and now it's been verified. Stay away! This may demand legal action.. pos salesman I dealt with last year, shame on you.
Karl
GBI have only recently purchased my auto… I have only recently purchased my auto protection program and have not needed to file any claims. The representative was very helpful in providing information as to select the best plan for me. I was also given a $0 deductible for payment in full. I hope that if the need to file claims arizies that Liberty Bell Auto is there for me without any issues or delay. Currently l have the peace of mind knowing l am covered for any repairs on my investment and needed transportation.