Henry
GBMy sales rep Jeff Lewis was very… My sales rep Jeff Lewis was very informative about the warranty i choose, courteous and kind. He's definitely a professional and knows what he's selling to customer and he cares, doesn't pressure you to make a decision. I've called back just to ask simple questions and if he didn't answer he would call back shortly after. Thanks Jeff
Brian Ross
GBI was unhappy with the policy I… I was unhappy with the policy I purchased from Liberty Bell Auto Protect. Did not end up covering any repair I had incurred whilst insured, even though I had initially been led to believe otherwise by their salesperson. However, I am happy to report that Liberty Bell Auto Protect agreed to refund 100% of my purchase of said policy in full. This was much appreciated. Brian R
Sean Simmons
GBNormal Wear & Tear! Denied I purchased a Platinum Prime, max coverage, at the time I purchased a 2015 LR4 w/ 25k miles in 10/20. My tire dealer found a vibration I was experiencing was due to worn lower control arms @ 33k miles. Dealer and all other prevailing authorities advise that the service life of lower control arms are between 90-100k. Liberty Bell denied claim as "normal wear & tear". Was told by dealership that no service industry considers the control arms a wear item. Waiting to hear back from Claims Manager! Now 2 weeks later and Claims manager has not returned any of my calls. They wont reject the claim in writing, only via phone call so that there is not documentation.
Dennis
GBFirst Rate coverage First off, Greg was a true professional. I shopped the market and found Liberty Bell Auto has by far the best coverage at the most competitive price. I just bought a 2005 jaguar xj and found with the other car warranty companies they would only cover a small portion of car. Liberty Bell Auto covered everything bumper to bumper. They also covered the car with a longer mileage coverage than any other warranty company. I would strongly recommend this company for a warranty plan.
Karl
GBI have only recently purchased my auto… I have only recently purchased my auto protection program and have not needed to file any claims. The representative was very helpful in providing information as to select the best plan for me. I was also given a $0 deductible for payment in full. I hope that if the need to file claims arizies that Liberty Bell Auto is there for me without any issues or delay. Currently l have the peace of mind knowing l am covered for any repairs on my investment and needed transportation.