Someone contact me please! My car is currently in the service department at the dealership but neither my technician nor myself can get in touch with anyone to file a claim. They will not answer the phone, been trying to call since Thursday. I even stayed on hold determined to speak to someone today and was disconnected after holding 4 hours. So I tried to email sales, support, info and claims but so far no one has responded. If I press 1, I get someone but it is only an answering service who cannot tell me anything or provide me with any names or direct numbers. They have taken my information twice now and assured me someone would be in touch, but I still have not received a call back.

Disgruntled Vereran I am a 25 year military veteran who purchased this policy to protect my family while deployed. We recently had our transmission go out on our suburban and Liberty Bell is slow rolling everything - cannot get an “inspector” out to verify the damaged component, they will not return my calls or the dealership’s calls. We have been out a vehicle now for almost 3 weeks and have no end insight. *Liberty Bell leadership - please make this right and take action.

We are pleased with our decision to… We are pleased with our decision to sign up with Liberty Bell Auto for an extended warranty for our Ford Edge. Once our factory warranty expired, we wanted to avoid any future unexpected auto repair bills. As a retired couple, we will not be able to afford it. We recently had to file a claim for a defective sunroof motor and they entirely covered the cost. Liberty Bell has very reasonably priced warranty plans. So their warranty did save money.

Ripped Off!!!! Filed Complaints!! I am giving this 2 stars as Liberty did approve through my mechanic the warranty work to be performed but like others I tried contacting them through e-mails & useless calls to no avail. Thankfully my mechanic did not start the work to be performed as at this point I will tell him not to until this mess gets figured out... Confirmed out of business! I have filed a complaint with the Better Business Bureau & more importantly the NJ Consumer Affairs Division (Bergen County).

SCAM!! SCAM!!! Do NOT BUY ANYTHING FROM THEM. Filed for bankruptcy and now a lot of ppl are out of money. Including me for over $2300. Try filling a chargeback from bank . Good luck