Do a chargeback on your credit card. Worked for me! Do a chargeback on your credit card. Mine was just approved. I purchased the warranty in October 2020 for $2750. Never used it. Submitted charge-back request to my card issuer in December 2021 for failure to provide services paid for. It was approved yesterday. Be sure you can demonstrate that you attempted to contact the vendor to resolve the dispute. Telephone and email. Neither works anymore. Good luck!

ZERO STARS ZERO STARS. I tried to file a claim several months ago and it was not covered - to be fair, the item was not listed in the contract, BUT you shouldn't say its "bumper to bumper" - thats MISLEADING advertising. Anyway, another issue has come up, and now their mailbox is full! I've been trying to call for 4 days & reading others comments. I had a feeling this place was a piece of crap and now it's been verified. Stay away! This may demand legal action.. pos salesman I dealt with last year, shame on you.

Ripped Off!!!! Filed Complaints!! I am giving this 2 stars as Liberty did approve through my mechanic the warranty work to be performed but like others I tried contacting them through e-mails & useless calls to no avail. Thankfully my mechanic did not start the work to be performed as at this point I will tell him not to until this mess gets figured out... Confirmed out of business! I have filed a complaint with the Better Business Bureau & more importantly the NJ Consumer Affairs Division (Bergen County).

Disgruntled Vereran I am a 25 year military veteran who purchased this policy to protect my family while deployed. We recently had our transmission go out on our suburban and Liberty Bell is slow rolling everything - cannot get an “inspector” out to verify the damaged component, they will not return my calls or the dealership’s calls. We have been out a vehicle now for almost 3 weeks and have no end insight. *Liberty Bell leadership - please make this right and take action.

My sales rep Jeff Lewis was very… My sales rep Jeff Lewis was very informative about the warranty i choose, courteous and kind. He's definitely a professional and knows what he's selling to customer and he cares, doesn't pressure you to make a decision. I've called back just to ask simple questions and if he didn't answer he would call back shortly after. Thanks Jeff