Terrible! Bad, bad experience. Won't answer the phone, took over 2 months to get equipment. The whole process was terrible. They change their website and close Facebook pages and try and erase bad reviews so customers won't read about it. Eventually, this review may disappear, if so, I will post again. Do your research, buy elsewhere. I wish I did.

PATHETIC NOT A GOOD BUSINESS SHIPPING: PLEASE ALLOW 10 TO 15 BUSINESS DAYS FOR SHIPPING TIME. WE WILL FORWARD YOUR TRACKING INFORMATION AS SOON AS AVAILABLE. - Please contact our Customer Service Dept. at 888-990-1786 Ext 203 if you have any questions, or concerns........PATHETIC STILL WAITING ON MY EQUIPMENT....BEEN 53 DAYS SINCE ORDERED SAME ANSWER AND RESPONSE WILL SHIP THIS WEEK THEN PROVIDE YOU SHIPPING DETAILS.....3 WEEKS LATER STILL NOTHING CALLED BENDPAK DIRECT AND THEY DONT EVEN HAVE THIS COMPANY IN THERE LISTINGS NOR ANY ORDERS COMING MY WAY OR TO ANY OF THERE PROVIDED ADDRESSES FOR DIRECT PICKUP......I LIKE THE SALES PITCH GET YOUR EQUIPMENT AND START MAKING MONEY BEFORE YOU SPEND A DOLLAR.....LIES ILL HAVE MINE PAID OFF BEFORE IT EVER ARRIVES ........DO NOT DO NOT DO NOT..DO BUSINESS WITH THESE CROOKS...IF EVERYONE BUYS ELSEWHERE THEY'LL CLOSE THERE DOORS AND WONT BE ABLE TO SCREW OVER ANYBODY ELSE

unsatisfied order was put on backorder for a week, called a week later and it got pushed three more weeks. when it finally came it was supposed be lift gate delivered and wasn't, had to pay another business by me to unload it off semi trailer with a forktruck. think I should get ateattd-support bar as a inconvenience settlement, but sure I wont hear anything from this

Very bad experience Very bad experience. Let's being with the AutoEquipment Depot: order placed back in March of 2016 - two years on and still missing BlueBird Air Hose Reel. The total cost of the order was $6,200. Monthly payment were supposed to be $360, went up to $420 and included additional insurance, taxes etc, ridiculous. Had to install my own lift, don't trust their promises. And, do shop around, there are better deals out there.

Could've Went Smoother In this company made the process of ordering equipment online from out-of-state fairly simple. But, my products were put on back order, and I was not notified until I called to check the status of delivery. So, 4 to 6 business days is now hitting 10 and my machines still aren't delivered. I am confident they will arrive in the next few days because I did receive a tracking number via email. Although the setback they worked well with Setting up a payment plan and being able to electronically sign the documents