Terrible! Bad, bad experience. Won't answer the phone, took over 2 months to get equipment. The whole process was terrible. They change their website and close Facebook pages and try and erase bad reviews so customers won't read about it. Eventually, this review may disappear, if so, I will post again. Do your research, buy elsewhere. I wish I did.

Could've Went Smoother In this company made the process of ordering equipment online from out-of-state fairly simple. But, my products were put on back order, and I was not notified until I called to check the status of delivery. So, 4 to 6 business days is now hitting 10 and my machines still aren't delivered. I am confident they will arrive in the next few days because I did receive a tracking number via email. Although the setback they worked well with Setting up a payment plan and being able to electronically sign the documents

Been almost 3 weeks and still don't know if my lift has shipped I placed my order almost 3 weeks ago and they can't tell me if it has shipped. Very slow shipping and poor communication on order status. Edit - It has been over 7 weeks now and I still have no lift. My finance company is filing a dispute for this charge and now I'm stuck waiting 2 months for them to cancel my order. DO NOT ORDER FROM AUTO EQUIPMENT DEPOT!!!!!!!!!!!

first time buyer I'm giving you five stars, because you guys did your best to make everything simple for me to purchase my items that i had requested, Heck the lady helping me was so kind and made sure i was getting what i needed. Thanks again Ty's Tire Shop Sweetwater Tennessee

PATHETIC NOT A GOOD BUSINESS SHIPPING: PLEASE ALLOW 10 TO 15 BUSINESS DAYS FOR SHIPPING TIME. WE WILL FORWARD YOUR TRACKING INFORMATION AS SOON AS AVAILABLE. - Please contact our Customer Service Dept. at 888-990-1786 Ext 203 if you have any questions, or concerns........PATHETIC STILL WAITING ON MY EQUIPMENT....BEEN 53 DAYS SINCE ORDERED SAME ANSWER AND RESPONSE WILL SHIP THIS WEEK THEN PROVIDE YOU SHIPPING DETAILS.....3 WEEKS LATER STILL NOTHING CALLED BENDPAK DIRECT AND THEY DONT EVEN HAVE THIS COMPANY IN THERE LISTINGS NOR ANY ORDERS COMING MY WAY OR TO ANY OF THERE PROVIDED ADDRESSES FOR DIRECT PICKUP......I LIKE THE SALES PITCH GET YOUR EQUIPMENT AND START MAKING MONEY BEFORE YOU SPEND A DOLLAR.....LIES ILL HAVE MINE PAID OFF BEFORE IT EVER ARRIVES ........DO NOT DO NOT DO NOT..DO BUSINESS WITH THESE CROOKS...IF EVERYONE BUYS ELSEWHERE THEY'LL CLOSE THERE DOORS AND WONT BE ABLE TO SCREW OVER ANYBODY ELSE