Been almost 3 weeks and still don't know if my lift has shipped I placed my order almost 3 weeks ago and they can't tell me if it has shipped. Very slow shipping and poor communication on order status. Edit - It has been over 7 weeks now and I still have no lift. My finance company is filing a dispute for this charge and now I'm stuck waiting 2 months for them to cancel my order. DO NOT ORDER FROM AUTO EQUIPMENT DEPOT!!!!!!!!!!!

Delivery Issues I bought a combo tire machine and wheel machine. Was told 8 to 10 business days, with a 24 hr call before delivery. After the 10th business day, no calls - no anything! I had to call to get a tracking number and handle the delivery myself. All in all, this took almost 1 month to get. I sure hope the product is more reliable than the customer service.

Terrible I finalized my order on 8/23/16 it is now 11/15/16 and I still don't have my equipment. Three payments made and soon to be a fourth payment and still haven't seen what I am paying for. I NEVER receive a call back when they say they will call. I NEVER receive updates on my order. The only time I get any info is when I call and demand to speak to the supervisor since customer service only gives me the answer of "it should ship out either this week or next week". I am HIGHLY disappointed with my experience with this company and will not recommend them to anyone. If I am lucky I may see my equipment before Christmas.

Complete rip off Complete rip off Allen wise lies over and over again sends false tracking numbers lies about when equptment is or will be sent than when it arrives it's not even the equiptment agreed upon real joke of a company Allen needs.to.crawl back under the rock which he came and yes I have all emails to prove everything I've stated for whoever wants them contact me at Housecall Automotive in defuniak springs Florida he even promised to fix things than never returned calls just more lies steer clear of this rip off company

One happy first time customer. I have worked on automobiles most of my life, but always for someone else garage. As i have gotten older and now work in a tire manufacturing plant I have decided to fulfill a dream to work on cars for myself. I had saved my money with intentions of finding a descent used lift of some sort. I discovered Auto Equipment Depot and found I could buy a new lift with warranty and even get easy financing for what i had found a used lift for. The sales associates are very courteous and helpful. I have already been referring people to AED. Thanks for the help.