Worst !!!! Please don't waste your time, placed order 11/16/16 , Lease company paid them 11/17/16 , it's now 1/28/17 and still don't have tire machine and wheel balancer that they said would be delivered in two weeks. They don't return phone calls or e-mails and when / if they answer the phone they put you on hold and then just kick it to voice mail in hopes you will go away. After more than 35 years in the automotive service business, by far the worst company I have ever dealt with. I have finally given up and am having the lease company (who have been very helpful) try and get their money back so I can get the equipment else where . Don' know if they are just INCOMPETENT or just thieves . MY recommendation is stay away!!!

Terrible Customer Service very poor quality Lift won't lift 7800 lbs rated for 11,000 lbs so far company won't make good for anything. I offered to even buy a better quality lift We'll We'll I guess putting the poor rating is the only thing to get me a response. I've tried calling the manufacturer they told me they would not help me or even speak about a warranty because this company never paid them for the product so if you can get me a response from the manufacturer by all means do it and call me don't respond back here

These guys are the best and so are their prices! I've used these guys for several orders and they always have the best prices and service. If you've ever dealt with some of the other "discount equipment" companies you know what I mean. I've read a few of the bad reviews and they always complain about financing or shipping: 2 things that Auto Equipment Depot doesn't control.

Been almost 3 weeks and still don't know if my lift has shipped I placed my order almost 3 weeks ago and they can't tell me if it has shipped. Very slow shipping and poor communication on order status. Edit - It has been over 7 weeks now and I still have no lift. My finance company is filing a dispute for this charge and now I'm stuck waiting 2 months for them to cancel my order. DO NOT ORDER FROM AUTO EQUIPMENT DEPOT!!!!!!!!!!!

Terrible I finalized my order on 8/23/16 it is now 11/15/16 and I still don't have my equipment. Three payments made and soon to be a fourth payment and still haven't seen what I am paying for. I NEVER receive a call back when they say they will call. I NEVER receive updates on my order. The only time I get any info is when I call and demand to speak to the supervisor since customer service only gives me the answer of "it should ship out either this week or next week". I am HIGHLY disappointed with my experience with this company and will not recommend them to anyone. If I am lucky I may see my equipment before Christmas.