Easy, Fast, and Friendly. My only issue with the company is some of their policies regarding Co-Signers. I was confused a few times about why my Co-Signers name was in the #1 position and mine was in the #2 position, my co-signer didn't really like that idea since we clearly comunicated with them that the tools belong to me, so this created some confusion and a few days of delayed e-mails. Still waiting to receive my tool order, and then I will be able to review products. Other than this I was very satisfied with Product options, Prices, and Features. -Erik M. Mosley CCC Student Automotive Technician

PATHETIC NOT A GOOD BUSINESS SHIPPING: PLEASE ALLOW 10 TO 15 BUSINESS DAYS FOR SHIPPING TIME. WE WILL FORWARD YOUR TRACKING INFORMATION AS SOON AS AVAILABLE. - Please contact our Customer Service Dept. at 888-990-1786 Ext 203 if you have any questions, or concerns........PATHETIC STILL WAITING ON MY EQUIPMENT....BEEN 53 DAYS SINCE ORDERED SAME ANSWER AND RESPONSE WILL SHIP THIS WEEK THEN PROVIDE YOU SHIPPING DETAILS.....3 WEEKS LATER STILL NOTHING CALLED BENDPAK DIRECT AND THEY DONT EVEN HAVE THIS COMPANY IN THERE LISTINGS NOR ANY ORDERS COMING MY WAY OR TO ANY OF THERE PROVIDED ADDRESSES FOR DIRECT PICKUP......I LIKE THE SALES PITCH GET YOUR EQUIPMENT AND START MAKING MONEY BEFORE YOU SPEND A DOLLAR.....LIES ILL HAVE MINE PAID OFF BEFORE IT EVER ARRIVES ........DO NOT DO NOT DO NOT..DO BUSINESS WITH THESE CROOKS...IF EVERYONE BUYS ELSEWHERE THEY'LL CLOSE THERE DOORS AND WONT BE ABLE TO SCREW OVER ANYBODY ELSE

Worst !!!! Please don't waste your time, placed order 11/16/16 , Lease company paid them 11/17/16 , it's now 1/28/17 and still don't have tire machine and wheel balancer that they said would be delivered in two weeks. They don't return phone calls or e-mails and when / if they answer the phone they put you on hold and then just kick it to voice mail in hopes you will go away. After more than 35 years in the automotive service business, by far the worst company I have ever dealt with. I have finally given up and am having the lease company (who have been very helpful) try and get their money back so I can get the equipment else where . Don' know if they are just INCOMPETENT or just thieves . MY recommendation is stay away!!!

Delivery Issues I bought a combo tire machine and wheel machine. Was told 8 to 10 business days, with a 24 hr call before delivery. After the 10th business day, no calls - no anything! I had to call to get a tracking number and handle the delivery myself. All in all, this took almost 1 month to get. I sure hope the product is more reliable than the customer service.

One happy first time customer. I have worked on automobiles most of my life, but always for someone else garage. As i have gotten older and now work in a tire manufacturing plant I have decided to fulfill a dream to work on cars for myself. I had saved my money with intentions of finding a descent used lift of some sort. I discovered Auto Equipment Depot and found I could buy a new lift with warranty and even get easy financing for what i had found a used lift for. The sales associates are very courteous and helpful. I have already been referring people to AED. Thanks for the help.