
Satisfied customer.
GBGreat service Great service. Had an appointment for a tire rotation and alignment. Done in about an hour, no issues at all. Professional and friendly staff. Repeat customer and will continue to frequent Mr. Tire #731.

David Somerville
GBLast week I asked for a quote from my… Last week I asked for a quote from my local Mr. Tire store via their website for new tires and installation. I reviewed the quote and ordered new tires. My quote was for 5 Yokohama Advan Sport A/S + 245/50R18 Tires, advertised on Mr. Tire website $211.99 each plus installation. Total for my quote was tires $1059.95 Basic installation for tires $99.95 and $25 for tire disposal for a grand total of $1184.90 When I picked up my car the total was for a whopping $1632.05 a difference of $447.15. I did not ask for nor did I authorize an alignment but was charged for the service ($129.99) I was also charged for lifetime install on tires which I did not request (123.96). I feel completely ripped off by this store and I am requesting a refund of at least the two items listed above (alignment and lifetime tire service.

customer
GBI took my Subaru in for a transmission… I took my Subaru in for a transmission flush. Totally the wrong place to go. As soon as I got it back I noticed I had a shuddering when I made a sharp turn. Took it back and they told me I was imagining things. Took it to a shop that specializes in Subarus and they advised my transmission may have been irreparably damaged by either the fluid they put in or something they did while changing the fluid. Had to have it flushed again and if problem doesn't go away I'm on the hook for a new transmission. No sympathy or help from Mr. Tire. I now have to look at legal options.

Trey
GBStay away from Mr. Tire Came in for tire change and front end alignment. 2 tires were only filled to 23 pounds of air, should have been 35. Broke 2 TPMS sensors. Did NOT recalibrate sensors. Did NOT replace one valve stem cover. Put wrong milage on invoice (which would affect warranty of tires) I have serious doubts now as to whether the alignment was done correctly. WILL NEVER USE MR. Tire again!

Scott
GBShah, Juan, and Charlie Shah, Juan, and Charlie at the 11625 Lee Hwy shop in Fairfax, VA are fantastic. Top drawer mechanics combined with outstanding prices results in an unbeatable value! Have used several times and will continue to do so! Scott B