Went to their Buckeystown location,with… Went to their Buckeystown location,with a already diagnosed oil pressure sensor need to be replaced,they refused my diagnostic even though I am a master electrician,charged me $99 to perform diagnostic, then they marked up a part from $38 to $178 plus labor the diagnostic cost and other miscellaneous,total $378 to screw in a part and plug wire on ! I told them I can get the part at Napa they told me the restaurant don’t allow people to go to the grocery store buy a steak so the restaurant can cook it for them! Worst customer service response answer in the history of the world possible ! I then watch a lady came in the store with some custom head lamps and same guy received them from her without telling her you cannot bring your own steak to the restaurant! Not cool

Confirmed appointment online wasn't registered in the system. I've made an appointment online to: 605 Haddonfield-Berlin Rd Voorhees, NJ. I received the confirmation email. When I arrive there, I was not in the system. I showed the confirmation email to the manager but it didn't helped. It was a total waste of precious time.

This company dosent have a soul This company dosent have a soul. I bought two tires for ford Taurus, put the extended warranty/flat repair added. Got a nail in the sidewall had it towed and they tell me they can’t find the warranty let alone that I ever purchased anything at this shop. Don’t like it call corporate.

IMPRESSED Very impressed at the Shelby, NC location on April 22 2023. Andrea was very courteous, nice & professional. Even with only one shop employee working! She even put seat cover plastic & floor plastic in my truck. This is very rare now days & needs to be done more to respect & show customer courtesy. Treat others the way you want to be treated!!!! She even went over & beyond to apology for the delay due to staff shortage. This is the way auto service used to be & was expressed this time . I understand that Andrea is the manager at the Lincolnton, NC store filing in for the Shelby, NC manger that was out!! I will continue to use these two locations as long as this type of service is shown to customers. To prove that caring for the customer & customer satisfaction still is shown by some employees. These employees should be appreciated by the company!!

Excellent service and Professionalism Excellent service and Professionalism. Manager Brandon Gourley greeted me upon entering Mr.Tire at the Penn Hills location on Rodi Road. He was very pleasant and knowledgeable. Took care ofmy state inspection and repaired my exhaust pipe . I also spoke with the knowledgeable tech name Dom. He also explained what was done and answered any questions about future service needs. I highly recommend This Mr.Tire location. Thanks guys for great service.