Shah, Juan, and Charlie Shah, Juan, and Charlie at the 11625 Lee Hwy shop in Fairfax, VA are fantastic. Top drawer mechanics combined with outstanding prices results in an unbeatable value! Have used several times and will continue to do so! Scott B

Went to their Buckeystown location,with… Went to their Buckeystown location,with a already diagnosed oil pressure sensor need to be replaced,they refused my diagnostic even though I am a master electrician,charged me $99 to perform diagnostic, then they marked up a part from $38 to $178 plus labor the diagnostic cost and other miscellaneous,total $378 to screw in a part and plug wire on ! I told them I can get the part at Napa they told me the restaurant don’t allow people to go to the grocery store buy a steak so the restaurant can cook it for them! Worst customer service response answer in the history of the world possible ! I then watch a lady came in the store with some custom head lamps and same guy received them from her without telling her you cannot bring your own steak to the restaurant! Not cool

Excellent service and Professionalism Excellent service and Professionalism. Manager Brandon Gourley greeted me upon entering Mr.Tire at the Penn Hills location on Rodi Road. He was very pleasant and knowledgeable. Took care ofmy state inspection and repaired my exhaust pipe . I also spoke with the knowledgeable tech name Dom. He also explained what was done and answered any questions about future service needs. I highly recommend This Mr.Tire location. Thanks guys for great service.

I have not gone to Mr Tire in two… I have not gone to Mr Tire in two years. Always upselling. Never keep appointments and not competitive on tires or services. This Last time I thought I would give them a try. I had a flat tire wanted to fix put in my schedule called them to see if I could come in earlier than time I scheduled. They not only said no but also told me they were to busy to fix a flat at my appointed time. Would never buy tires there again!

I took my Subaru in for a transmission… I took my Subaru in for a transmission flush. Totally the wrong place to go. As soon as I got it back I noticed I had a shuddering when I made a sharp turn. Took it back and they told me I was imagining things. Took it to a shop that specializes in Subarus and they advised my transmission may have been irreparably damaged by either the fluid they put in or something they did while changing the fluid. Had to have it flushed again and if problem doesn't go away I'm on the hook for a new transmission. No sympathy or help from Mr. Tire. I now have to look at legal options.