David Somerville
GBLast week I asked for a quote from my… Last week I asked for a quote from my local Mr. Tire store via their website for new tires and installation. I reviewed the quote and ordered new tires. My quote was for 5 Yokohama Advan Sport A/S + 245/50R18 Tires, advertised on Mr. Tire website $211.99 each plus installation. Total for my quote was tires $1059.95 Basic installation for tires $99.95 and $25 for tire disposal for a grand total of $1184.90 When I picked up my car the total was for a whopping $1632.05 a difference of $447.15. I did not ask for nor did I authorize an alignment but was charged for the service ($129.99) I was also charged for lifetime install on tires which I did not request (123.96). I feel completely ripped off by this store and I am requesting a refund of at least the two items listed above (alignment and lifetime tire service.
Michael B
GBThis company dosent have a soul This company dosent have a soul. I bought two tires for ford Taurus, put the extended warranty/flat repair added. Got a nail in the sidewall had it towed and they tell me they can’t find the warranty let alone that I ever purchased anything at this shop. Don’t like it call corporate.
HAYDEE B.
GBwent to the location on absecon nj… went to the location on absecon nj sartuday feb 18 2023 charge me 93 dollars for diagnosis on my car and they tell me that was the radiator and labor and part was 1200 dollars. bought the radiator went to my mechanic and my radiator was in perfect condition was a hose of the coolant that need to be replaced. they made easy 93 dollars for a false problem i have the reciept
JOHN
GBUnethical and preditory Good afternoon, I feel fully violated upon my daughter having a repair at your Newton, NC location and will NEVER go or recommend them ever. They are fully unethical and took advantage of her. She had to have her front stabilizer links replaced which they state were $139.88ea. The exact same part number sells for $37ea every where I look. The dealer charges only $43ea and Autozone only charges $32ea. They also charged her a $99 computer diag fee which was not even performed as the part replaced has no computer interface and on top of that charged her $350 labor for all of 30 minutes it took to install these parts. The entire service time was less than 2hrs out the door and included a wheel alignment. You all should be ashamed of yourselves. I am well aware of the cost of these repairs as I am an ASC tech of over 30yrs but can not do the work any longer due to a neck injury. I hope your company executives have very little sleep tonight after reading this email. $625 for this work is an abomination. Signed a very upset father
Satisfied customer.
GBGreat service Great service. Had an appointment for a tire rotation and alignment. Done in about an hour, no issues at all. Professional and friendly staff. Repeat customer and will continue to frequent Mr. Tire #731.