You WILL be ripped off. You've been warned If there's one company that needs to be banned from trading, it is this one. They are nothing other than authorised scammers. 79% of reviews on Trustpilot are the lowest possible 1 star for a reason. Our son foolishly booked a car from this outfit without asking us. As with our previous experience with this car hire company from hell, they have charged him €60 after he returned the car undamaged and with a full tank of fuel. No email or explanation. Just charged our credit card. Oh and forget about trying to contact the swines. Customer service is an answering machine.

32 EUR robbery at Valencia airport Made the reservation through Ryanair at Valencia airport. This company charged me 32 EUROS without informing me for the option called "my choice" where I suppose to have a choice of the car. However I was not given any choice. Pure robbery.

A scam I would give a zero if I could.weI picked up the car at Alicante airport with precooked car and insurance cover from Booking.com. Staff appeared to acknowledge it but added extra insurance and taxes without explaining it and asked us to give our credit card details and signed the hire agreement We thought it was just for a guarantee during the time we had the car. After returned home our credit was charged £187! We contacted the company but no response. We complained to Booking.com and awaiting the outcome. Avoid this company at all cost. Will never hire a car abroad again.

Just choose a car and cruise with it You get EXACTLY what you pay for. Friendly honest people that help you while picking up your car and returning it. They seem to understand that both picking up a vehicle ( while you are tired after your flight ) or delevering it back to them ( while getting ready to return home ) is a stressful thing ! Honestly, i worry about everything, but never did about my car.

Always good to rent a car from FIREFLY Always good to rent a car from FIREFLY. Good service and very customer friendly. No fuss about expensive insurance or extra rental costs. Fast and efficient.