First Order, Went Well My order was a very simple one, replacing parts related to a broken clutch rod on a 1974 F100. I was impressed by LMC Truck's comprehensive catalog. The replacement parts fit great, and I'm happy to report that the truck is back on the road. Shipping wasn't super fast, but was acceptable, especially considering that the parts were cheaper than anywhere else. 100% chance I will use LMC Truck again.

American Muscle And Hot Rods American Muscle And Hot Rods To Rebecca Hanrahan Company VP ,I do not know what is going on with your company I ordered part's on 12/29/2023 Label in place for delivery 1/5/2024 it is now 1/10/2024 No parts delivered yet Went to FedEx and put trace on those parts ,They said they are still in your warehouse . My customer states that he is removing his truck from our shop because he thinks that we are making excuses ,And I only tell him what your people are telling me I would like a response from the VP of LMC Trucks To me owner Steve Francis .This will also be placed on social media ,and BBB in KS

Not happy with LMC truck Not happy with LMC. I placed on order last Monday afternoon. Got tracking on Wednesday with an arrival for today( Saturday) and found out it’s a split order after seeing my package at the door step. Now my truck will have to sit on jack-stands for another week since they are short staffed and behind according to their customer service employees which isn’t an excuse nor is my problem. I asked for an express shipping option and apparently they don’t offer that. Should notify customers about split ship orders. I would have cancelled and took my business elsewhere. I’ll give it until Monday to receive a tracking number otherwise I will call in to cancel. Communication is key to success and they definitely do not have it.

I've been burned by low quality I've been burned by low quality, non usable products, or OEM replacement items that do not fit. I'd say I'm at more than 50% failure rate with LMC. Since they do not accept refunds after the package has been opened, and they do not allow reviews of the products they sell on their site, I am putting this review here. My hope is that they improve the quality because most of their stuff is not inexpensive.

Bad customer service cost us $400 Bought a $400 bolt-on exhaust. One piece came at wrong length. Confirmed we had ordered the correct part per the product description. Complained to LMC and got the run around trying to have us work with their vendor who would not reply to us. Provided several pictures and still no help in offering to send us a refund nor replacement. Very disappointing after being a repeat customer for several years. Not sure if we will ever use LMC again due to this poor service.