American Muscle And Hot Rods American Muscle And Hot Rods To Rebecca Hanrahan Company VP ,I do not know what is going on with your company I ordered part's on 12/29/2023 Label in place for delivery 1/5/2024 it is now 1/10/2024 No parts delivered yet Went to FedEx and put trace on those parts ,They said they are still in your warehouse . My customer states that he is removing his truck from our shop because he thinks that we are making excuses ,And I only tell him what your people are telling me I would like a response from the VP of LMC Trucks To me owner Steve Francis .This will also be placed on social media ,and BBB in KS

If you want you parts delived in your… If you want your parts delived in your lifetime, pay the extra for quicker shipping, no matter what it costs. if you let them send it Smart Post. your grandkids will never see them. Customer service, Two word. Unbelievably Stupid.

Strongly recommend staying away the… Strongly recommend staying away the worst customer service I have ever seen the parts are cheap most of them never fit and when you try to return they pretty much say can’t help ya your ordered wrong year then you go back look at order number it is in fact the correct year for everything I spent 1300$ with this place and used 20$ part and was able to shop everything back finnaly after hassling with them trying make me pay 500 ship it back! They had semi pick it up then when I got refund finnaly it was only 600$!!?really?Stay away from these guys

Bad customer service cost us $400 Bought a $400 bolt-on exhaust. One piece came at wrong length. Confirmed we had ordered the correct part per the product description. Complained to LMC and got the run around trying to have us work with their vendor who would not reply to us. Provided several pictures and still no help in offering to send us a refund nor replacement. Very disappointing after being a repeat customer for several years. Not sure if we will ever use LMC again due to this poor service.

I've been burned by low quality I've been burned by low quality, non usable products, or OEM replacement items that do not fit. I'd say I'm at more than 50% failure rate with LMC. Since they do not accept refunds after the package has been opened, and they do not allow reviews of the products they sell on their site, I am putting this review here. My hope is that they improve the quality because most of their stuff is not inexpensive.