Fahad Al-Asfour
KWbad weather strips I've ordered a hole set of blazer parts on the blazer/jimmy page and ended up with suburban parts, don't know how that happened. I don't want a refund I want the proper part please which is 38-6971 and 38-6972 inner and outer blazer tailgate weather strips. I appreciate the speedy replies, I wonder why I wasn't told those were suburban parts on the email and only got this reply here.
Josh Lizer
GBShipping times are very slow Shipping times are very slow. It always takes 3 or 4 business days to ship. I never have this problem with NPD. //EDIT: based on their response below, my order status still says “processing” 2 days after they are telling me below it’s shipped. I haven’t received any notification that it has shipped. And it hasn’t been only this part that is slow to ship. Non-freight parts take several days to ship out too. I try to avoid LMC unless NPD doesn’t carry the part.
Emberlynn
GBThe customer service is wonderful The customer service is wonderful, I never received my catalog for my truck, And they had me confirm something with them and we were all set to get me one shipped. Like I said wonderful customer service. Thank you for the experience I had!
Paul Ludwig
GBHorrible customer service Horrible customer service. People are very rude and difficult to get to understand the problem. Had a sheet metal part that was not made correctly. Called LMC truck, got the "Covid" shuffle (short staffed etc.) After explaining the problem to three different parties and sending pictures it was explained to me that someone will get back to me. When they will get to me is the million-dollar question. A month has passed, no return call, no replacement parts. Very slow shipping times. I am done doing business with this company.
Robert Burgos
GBNot happy with LMC truck Not happy with LMC. I placed on order last Monday afternoon. Got tracking on Wednesday with an arrival for today( Saturday) and found out it’s a split order after seeing my package at the door step. Now my truck will have to sit on jack-stands for another week since they are short staffed and behind according to their customer service employees which isn’t an excuse nor is my problem. I asked for an express shipping option and apparently they don’t offer that. Should notify customers about split ship orders. I would have cancelled and took my business elsewhere. I’ll give it until Monday to receive a tracking number otherwise I will call in to cancel. Communication is key to success and they definitely do not have it.