Scam i ordered the white dress which is supposed to have silver jewelry. Mine had white beads which are falling off and tan things in the boobs are. Despite me putting my correct sizing the dress did not fit. It was big around the stomach area and tight around the slit. The slit was in the front and not on the side of the dress.Their customer service did not cooperate or email me back until paypal stepped into the situation and only offered me $50 back on a $200 dress, Do not order from here it is a complete scam.

Very disappointing Very disappointing. We paid, waited and never saw the dress. We even paid extra to secure the shipping date. The lack of communication, the lack of reply, the fact that as soon as I posted a review on Facebook, they removed it from the feed and made it private, so no one can see it, tells me we have been scammed. What should have been a great special graduation day with a special dress, was ruined for us.

Do NOT shop on promlily.com Do NOT shop on this site!! After paying 160$ for a dress and receiving a totally different dress in a different color, they would not answer our messages to customer service (multiple) so I posted to the Facebook page and FINALLY got a response offending me 16$ in refund money! Total ripoff! DO NOT SHOP PROMLILY.COM.

Buyer beware Do Not purchase from Promlily Buyer beware! Promlily is a bogus company. After paying extra for expedited shipping, my daughter's dress arrived in a ball of wrinkles, no tags, no order form, no return address and no phone contact. After trying on the dress and realizing it did not fit properly, we contacted Promlily within 24 hours of receiving the dress to request the return order form listed on their website. "Alice" responded once to our email and then promptly disappeared. DO NOT PURCHASE FROM PROMLILY

My daughter ordered a prom dress online… My daughter ordered a prom dress online from this company and it must be a scam. The dress came in a timely manner but the first red-flag Was it came shipped in a small DHL bag so it was wadded up into a ball. The dress was a complete disappointment. The color was not what was represented in the picture. The material was cheap and itchy. And it didn’t fit well at all. The website has no phone number just an occasional online chat and a “contact us” section. I have tried multiple times to contact the company to no avail. They do not respond. We spent $160 and are stuck with an ugly wad of tulle and beads.