So glad I found you! I discovered CarsCo in American Airlines magazine and have been using them ever since. I come to NY at least once a month and knowing that I have transportation waiting; that I can zip right past the taxi line; and that I will not have a crazy NY Taxi ride to my location, but a friendly, personable driver with whom I feel safe is so important to me. I've recommended CarsCo to everyone who travels to or from NY; friend or stranger. It also helps knowing a good portion of the fleet is eco-friendly. I drive a Prius myself and know that you not only get great mileage but emit fewer pollutants!

Really? NEVER AGAIN! While the customer service is ok to so-so...can't say I'd ever use them again. ...I booked with them because their ad said $39 flat rate to the airport. ..then when I booked with the app, it said the total was $55ish... THEN when it came time for the car to arrive, I saw that my card was charged $84...by the end of the trip the app said the final cost was $73.80....honestly. ..for $74, I'D MUCH RATHER get a town car for $10 less than ride in a bumpy toyot (the cheapest option available) with a child seat halfway shoved in the front passenger's seat no less (it was only me. .no children).. I felt like I was paying nearly $80 for riding in someone's disorganized family car instead of an actual car service. ..totally not worth the money. ..especially since I had to pull up directions on my phone's gps navigation so he could figure out how to get to the airport from Manhattan & even then he kept taking the wrong turns ...Unprofessional & a compete waste of money. ..not to mention they can't even be honest about how much the ride REALLY costs upfront. ...it was twice as much as I was under the impression it would be. ..NEVER AGAIN! I'M GOING BACK to a REAL CAR SERVICE!

Aweson car service Awesome Car Service! We used them this weekend few trips from Long Island to the city and to the airport - everything went smooth, drivers were all nice, groomed and clean cars. Also prices was lower then our local car service and I love the Prius. Cool.

Car service excellent. Customer service TERRIBLE Cars are on time. Drivers polite. Cars clean. Your website wasn't working for over a week and all I was told was that they were "updating it". Tried daily to use it and wouldn't take my reservations. Made phone reservations and days later site still not working. Should have told me they were having problems and to continue to call. Customer service is generally awful. I cannot update my own account info. People take corrected information and then make mistakes entering. Very frustrating. Since the website issues I am very frustrated with your service.

Not what I expected! First if all when I went to get a quote for our needed transportation from mycarsco.com all cars showed to be black cars and then I booked a ride from JFK airport to my hotel destination which was in Brooklyn. I was quoted $54.00 TOTAL! Then I received a pending charge of $82.00 that I did not anticipate at all! I called to ask why and was told that an extra charge was to be on a pending hold to my checking account until the ride was complete, just in case we did not show up for the ride or there were any other fees such as tolls on the way. I was not told any of this and I even called to confirm the total charge. They did however only charge the total charge quoted of $54.00 after the ride was complete and this took a few days to come out of my account leading me to think that I had an extra $54.00 which I did not. And about the black car, well it turns out that all of the cars are a bright green color which the driver told us when we finally found him after we landed. He called us several times while we waited curbside with our luggage and kept saying he was right there and didn't we see him? Well no we did not see him because all of the pick up cars were black and of course I was looking for a black car. Well we finally found him and the car was pretty beat-up looking. The driver was nice, friendly and courteous but I because of all of the other factors I will never use this car service again!