Happy member account holder I am up for renewal and will sure renew my membership! I saved over $700 on my car service for $59 membership fee :) Thank you Cars Co you guys have the best staff!

Really? NEVER AGAIN! While the customer service is ok to so-so...can't say I'd ever use them again. ...I booked with them because their ad said $39 flat rate to the airport. ..then when I booked with the app, it said the total was $55ish... THEN when it came time for the car to arrive, I saw that my card was charged $84...by the end of the trip the app said the final cost was $73.80....honestly. ..for $74, I'D MUCH RATHER get a town car for $10 less than ride in a bumpy toyot (the cheapest option available) with a child seat halfway shoved in the front passenger's seat no less (it was only me. .no children).. I felt like I was paying nearly $80 for riding in someone's disorganized family car instead of an actual car service. ..totally not worth the money. ..especially since I had to pull up directions on my phone's gps navigation so he could figure out how to get to the airport from Manhattan & even then he kept taking the wrong turns ...Unprofessional & a compete waste of money. ..not to mention they can't even be honest about how much the ride REALLY costs upfront. ...it was twice as much as I was under the impression it would be. ..NEVER AGAIN! I'M GOING BACK to a REAL CAR SERVICE!

poor The driver was 40 minutes late which is inexcusable no matter what but especially in NYC. My flight landed to Newark at 4:05 and if he had been there on time, i would have made it home in NYC just ahead of rush hour at about 5. Instead, he picked me up at 445 and i didnt get home until 6:15. i also wrote an email to carsco directly while in the cab to tell them how upset i was and they never got back to me! This is really disappointing. They should have apologized and "comped" me the ride. Also they are supposed to be using "green" cars and this guy came in a normal gas guzzling toyota -- false advertising. I will never use them again

fair have experienced late arrival of cars recently - "traffic" is often the excuse, but traffic in Manhattan is endemic some cars are not the least bit green

Worst Service Had a reservation to be picked up at JFK on October 11, 2014. Gave them the airline that I was arriving on and the driver went to the wrong terminal. Took him almost an hour to get turned around and get to the correct terminal. Then gave him the hotel name and after driving a long time, I ask him how much longer and he had passed my hotel and didn't even know it. I noticed the hotel on the left side of the freeway and ask him if he missed the hotel. With all this, I was late for an appointment. On the day I returned to my home, I called and talked to the owner and we agreed that I would pay the tolls and split the remainder of the cost. I hadn't even hung up from talking to him and I received an email showing my charges. The only thing that was deducted was the gratuity. I called and emailed several times after that and no response from anyone. I would never use CARSCO, Inc. again. Now I am having to dispute the charge on my credit card statement.