Edoardo Giuliani MD
GB"Mycarsco"...is really,really MINE! Zaki was a good driver and managed very well the difficulties encountered on the way to JFK, owing to flash flood conditions. Overall a very positive experience: I am looking forward to same service on my way back home September 2nd 2014
scammer alert
GBNY NJ LIMO COMPANIES BEWARE Beware other limousine vendors in the NY NJ Area. Alicia Hess From Cars Co is calling around looking for corporate rates and this particular time stating she works for Victoria Secret and wont give out a corporate email. Go figure I knew she was scamming. Beware all Limo companies of Alicia Hess. She is shopping all competitors rates. We should all keep ringing their phone lines, looking for rates and keeping their operators busy on the phones. 800-800-6757.
Loyal CarsCo Customer
GBClean cars sometime unreliable The cars are great and generally the picks ups and drop off are on time. One time the driver was 45 minutes late but Carsco didn't offer me a discount or compensation. I also don't appreciate that the toll rate has increased to $17.50 which seems very high.
Debbie Anderson
GBReally? NEVER AGAIN! While the customer service is ok to so-so...can't say I'd ever use them again. ...I booked with them because their ad said $39 flat rate to the airport. ..then when I booked with the app, it said the total was $55ish... THEN when it came time for the car to arrive, I saw that my card was charged $84...by the end of the trip the app said the final cost was $73.80....honestly. ..for $74, I'D MUCH RATHER get a town car for $10 less than ride in a bumpy toyot (the cheapest option available) with a child seat halfway shoved in the front passenger's seat no less (it was only me. .no children).. I felt like I was paying nearly $80 for riding in someone's disorganized family car instead of an actual car service. ..totally not worth the money. ..especially since I had to pull up directions on my phone's gps navigation so he could figure out how to get to the airport from Manhattan & even then he kept taking the wrong turns ...Unprofessional & a compete waste of money. ..not to mention they can't even be honest about how much the ride REALLY costs upfront. ...it was twice as much as I was under the impression it would be. ..NEVER AGAIN! I'M GOING BACK to a REAL CAR SERVICE!
Cleo
GBFraudulent billing, opaque pricing We went with this company from NYC to EWR because we got the best quote from them online. The confirmed quote was for $73.08 and when I checked my credit card bill (good thing I did!), I saw that we had been charged $110. You have to be kidding me! I called them to ask about this and they said that because my husband and I were dropped off at two adjacent terminals, this was an extra "stop" and cost another $10. First, this is an absurd policy and if you want to keep to this ridiculous policy you should tell your customers. If I had known, I'd have gotten out and WALKED because the terminals were, I kid you not, a 3 mins walk apart. $10 to drive me that extra few feet? That's just bad business, and even worse that I had to call you after the fact to find out that I was charged for it. Second, this should bring my total to $84.08, not $110. The guy on the phone then tells me that billing made a mistake because they though we made two stops, not one. Well, that would be $94.08, which is still not $110. You charge me for driving a few feet, but instead charge me for making "two additional stops," and even overcharge on that? I can't imagine how they think I'm dumb enough not to figure that one out. The worst part is if I had never checked, they would have just fraudulently charged me for $37 more than I agreed to pay! Aside from this fraudulent billing, the driver's speech was barely comprehensible, and pulled up a block away from where we had agreed and insisted loudly on the phone that he had arrived. We had to figure out where he was and walk with all our luggage to meet him. Altogether, this experience left a bad taste in my mouth. We will not be using this company again.