MJB
GBStaff were very helpful and schedule… Staff were very helpful and schedule was to my satisfaction. My issues are with the significant increase in prices at Hogan Tire . What was once a dependable and cost effective alternative to service at a dealership has now become cost prohibitive and will lead me back to a certified car dealership for the minimal difference in prices.
MANUEL
GBAlways reliable.The only problem this… Always reliable.The only problem this time was that it look them forever to get my two new tires, because they are hard to find tires and they were off-site. There was a mixup with the place that supplied the tires and this resulted in a truck going back and forth between the two facilities. At least they admitted it was their fault and I was given a discount at checkout.
KRISTEN
GBService seems slow Service seems slow. It always seems to take a long time. Suggest maybe setting expectations of how long the service is expected to take when booking the appointment so customer can plan accordingly. Particularly for routine maintenance. Staff are always very pleasant!
BRB
GBStay Away!! Zero! Absolute scum. Bought new tires 4,500 miles ago. Went back for the free tire rotation and alignment. Little Colin sends me a video showing work that needs to be done in order to do the alignment. At first it was $4,300..fine I agree, says I’ll have it back in 2days before the weekend. Calls me back says it will be another $2k to make the truck right. Complete scum, Friday comes I’m ready to pick up the truck and said there’s an issue with the tie rod on the test drive and the truck won’t be ready. Just picked up my truck today and got me for another $600 and a healthy scratch on my front bumper that they deny doing that probably happened on the test drive. Offered to get a quote to repair but I need the truck, already spent a week without it. Thieves! Stay away!
YVES
GBFixed one issue and created another Fixed one issue and created another not entirely pleased