Matt
USI brought my car in for a rotation and… I brought my car in for a rotation and balance. Waited 30 minutes and was told that the car was done. I get out to the car, hop in and could tell immediately that the tires weren't rotated or balanced. The right rear tire was patched a few weeks back, that patched tire was still on the right rear. The had me wait in the waiting room and did nothing. So dishonest. Will not be going back... Zero stars.
MJB
USStaff were very helpful and schedule… Staff were very helpful and schedule was to my satisfaction. My issues are with the significant increase in prices at Hogan Tire . What was once a dependable and cost effective alternative to service at a dealership has now become cost prohibitive and will lead me back to a certified car dealership for the minimal difference in prices.
MELANIE
USFalse recommendation for Serpentine Belt I've been going to Hogan Tire in Woburn for 2 years now. I have had great results with timely oil changes and 4 brand new tires. However, last visit I was told I needed a new serpentine belt, immediately. I went to a trust auto-mechanic friend in my family who took a look and said my serpentine belt was just fine and there was no need to replace it any time soon. I was sad to hear that this was true because I did have a positive relationship with Hogan. I will no longer be going there for services in the future, I just can't trust them.
NORINE
USThe tires ( Michelin) have reduced my… The tires ( Michelin) have reduced my mileage by about 4 mpg; when I asked for a recommendation, this was one of the recommendation tires. Not happy.
YVES
USFixed one issue and created another Fixed one issue and created another not entirely pleased