Get held hostage for double your quote!!!! STAY AWAY These people are criminals, I would pursue criminal charges if I wasn't Canadian. Never, under any circumstance rent from this company. I was forced to pay double my quoted price at the counter at midnight with my wife and 3 young children. We waited at MCO for an hour before hiring our own taxi for 22 dollars. Upon arrival was told we had to purchase 20 dollars a day insurance even though I have 3 party rental through my home vehicle insurance. So at 1am with 3 young children and a building full of Lebanese seemingly family members...... pay or else!!!! I hope these criminals die a terrible death!!!!

TERRIBLE !! STAY FAR AWAY !! We were forced into accepting additional insurance, so our invoice was more than doubled over the initial reservation (550 $ instead of 240 $). After retouring the car, we had to pay additional 70 $, as they said we were not in time (we returned the car at 3 pm, and they said that the return time has to be 8 am, even if we agreed 6 pm in our reservation, which has been confirmed!!). We were threatened to pay the 70 $, it was horrible!! Stay far away from SIGNATURE rent a car in MIAMI !!

DO NOT RENT FROM SIGNATURE/ECONOMY RENT A CAR THIS IS T HE. W O R S T COMPAMY IN EVERY UNIVERSE NOT JUST IN OUR UNIVERSE. THEIR SO CALLED CUSTOMER SERVICE MAKES WALMART LOOK LIKE THE RITZ !! Their agents are NOT INFORMATIVE, incompetent, rude, condescending, arrogant and COMPLETELY USELESS!! I was forced to enter 1 star /. They deserve------- in the Trillions!!!! God forbid if you have a problem - you would be better off calling the Devil !! I've been on 2 cell phones over 40 minutes waiting for a human to answer DONT MAKE THE SAME MISTAKE THAT I AND MANY OTHERS HAVE MADE. IT IS NOT WORTH THEIR CHEAP RATES THEY ARE A TERRIBLE COMPANY TO DO BUSINESS WITH

Worst car rental in Orlando Waited for 45 minutes at airport for pickup, then another 2 1/2 hours in line at this car rental. We were crammed into a van. Children sat on each others laps. People standing because of no seat available. Talk about Unsafe Situation! Many people were given a different price at counter than on their reservation including myself. I have excellent credit and they held a $1,000.00 deposit in addition to my reservation quote which was changed at the counter. I would rather walk than use this car rental. Manager was very unprofessional even telling the counter person to "get them out of here", "they can't be satisfied". By the way, none of the workers wore name badges, so you can report their behavior to anyone.

If you have good vehicle insurance and one prepared this place is a bargain! I got my car through Just Fly and the day before leaving checked the reviews! I got ridiculously scared! Tons of reviews and only one star. I called the night before renting and expressed my concern. They told me as along as my insurance covered rental cars (which it does) and was stated on the declaration page I would be fine! It was a easy as that! I actually couldn't get my declaration page because of the weekend BUT I brought the documentation needed to show my coverage and it was super easy! In addition, Jose C. was super friendly, knowledgeable, and even helped add in a major upgrade for me! This is a deal folks if you have good insurance! Also use a major credit card! If you are lucky like we were you will happen to get in Jose C.'s line!