Impressed! Couldn't have asked for better service and staff. The shuttle driver, Frank, was wonderful and really made the car ride enjoyable, it was a highlight of my vacation. It's a brand new facility with fully paved parking with lots of security. I will definitely be back, especially for the $2.89 special. Highly recommended!

A bunch of jokers It was probably the worst car rental experience i ever had Apart from staff being completely incompetent - when we picked up the car, we were given a car that broke down mid way during our vacation. I called their call centre and asked for help. I had taken all the extra insurances. Car breakdowns happen. What i didnt expect to happen was the complete lack of assistance, incompetence and nonprofessional. It was a long complicated story- I ended up doing all the work in sorting out the broken down car, I would recommend you to never use these guys !!!

Owned and operated my mega-crooks This company is crookery at its worst. First, it took them an hour to pick us up from the airport, instead on 15-20 minutes they promised. Second, 2 hours past our reservation time they cancelled our Expedia reservation and offered a new rate, almost twice as high. Then, they included the whole bunch of hidden costs, like airport tax(what airport, they are miles away from the airport), vehicle license fee(car in Florida had Pennsylvania license plate), etc. Avoid! Avoid! Avoid!

TERRIBLE !! STAY FAR AWAY !! We were forced into accepting additional insurance, so our invoice was more than doubled over the initial reservation (550 $ instead of 240 $). After retouring the car, we had to pay additional 70 $, as they said we were not in time (we returned the car at 3 pm, and they said that the return time has to be 8 am, even if we agreed 6 pm in our reservation, which has been confirmed!!). We were threatened to pay the 70 $, it was horrible!! Stay far away from SIGNATURE rent a car in MIAMI !!

Worst car rental in Orlando Waited for 45 minutes at airport for pickup, then another 2 1/2 hours in line at this car rental. We were crammed into a van. Children sat on each others laps. People standing because of no seat available. Talk about Unsafe Situation! Many people were given a different price at counter than on their reservation including myself. I have excellent credit and they held a $1,000.00 deposit in addition to my reservation quote which was changed at the counter. I would rather walk than use this car rental. Manager was very unprofessional even telling the counter person to "get them out of here", "they can't be satisfied". By the way, none of the workers wore name badges, so you can report their behavior to anyone.