Worst experience ever. It's a scam company Never rent car from Signature. Worst customer service. We hire car online and asked to bring proof of car insurance which I brought when picking up the car. They refused to accept the insurance document for no reason. another customer complained the same while I was there. I had no choice but to buy their coverage which was hundreds of dollars. Terrible experience.... please stay away from this company

Bad experience The pick up location is off-site from the airport and it was very chaotic. My rental car has less than 7 miles of gas in it when I left the lot but I didn't realize it until I had gotten on the interstate. It was after midnight and I had to find a gas station quickly in an unfamiliar town. It was a scary situation. I told the agent about the lack of gas when I returned the car but he seemed unconcerned about the issue. Returning the car was ok but the return shuttle to the airport was very slow and I almost missed my flight. I would not use this company again.

A bunch of jokers It was probably the worst car rental experience i ever had Apart from staff being completely incompetent - when we picked up the car, we were given a car that broke down mid way during our vacation. I called their call centre and asked for help. I had taken all the extra insurances. Car breakdowns happen. What i didnt expect to happen was the complete lack of assistance, incompetence and nonprofessional. It was a long complicated story- I ended up doing all the work in sorting out the broken down car, I would recommend you to never use these guys !!!

Impressed! Couldn't have asked for better service and staff. The shuttle driver, Frank, was wonderful and really made the car ride enjoyable, it was a highlight of my vacation. It's a brand new facility with fully paved parking with lots of security. I will definitely be back, especially for the $2.89 special. Highly recommended!

tire with slow leak. The first car had a tire with a slow leak, I had to fill the tire with air every hundred miles. When I notified them they told me I would have to drive the hour back to switch cars. I did so and they acted like they were doing me a big favor and were not apologetic at all, even questioning weather I was telling the truth or not. When I returned the car, I paid for early drop off(7:00AM). there was no one there, the office was closed, and we almost had no shuttle to the airport.