Chris Cooper
GBAmazing customer service Customer service was amazing! Quick pick up easy transaction, hassle free pick up and drop off. Dhruv at Park Road Loughborough knew his stuff and is a credit to the company.
Manolo G.Barrera
GBConnor in Wilmington Connor in Wilmington, Ma. location was great!!!! He was courteous and very helpful. I will be coming back as a repeat customer. Thanx Conner!!
Helle Thalund
DKI never got my refund!!! The Office was closed at night when we came to the airport. We had to take an expensive taxi to our hotel. The day after I had to take a bus back to the airport. I was waiting for more than an hour to get my car. The car was not what I ordered and it was dirty both inside and outside. After returning the car, the guy at the desk promised us a refund. He also said that someone was going to call me the day after but it never happened. I have sent them a mail several times but they never get back to me.
carla patton
GBEnterprise Never Again Rented car thru our company for conference 5 hours away. Rental car broke down 1.5 miles from hotel, puttered remaing mile to hotel.. Took tow truck 3.5 hrs to get car. Enterprise sent link for Uber driver to take us to airport to get replacement the next day after our conference. Arrive at airport Enterprise 1700. They knew nothing about us and did not have a car ready. 1800 given tiny car Hyundai for 4 women and luggage. When we explained we can't all fit with luggage were told to go to another Enterprise tomorrow so we can leave town. I was shocked. Pitiful customer service. They obviously don't care.
Stephen
GBPoor company shocking Had two vehicles since Friday both broken down. Poor quality of vehicle and then no vehicles at any branch locally(northwest) to swap me in to. Don’t waste your money if you have places to be