Thiefs!!!! Thiefs!!!!Felt robbed today when I checked my bank account, long story short, my car insurance sorted me courtesy car from enterprice company. Now I dont know to whom I can complain about the money I lost,but they say its my fault I havent read terms and conditions , and its actually them who never comunicate right with me as a customer its all about the money they tried to make. Renting bad quality cars,making us customers to cover expences they say they mentioned in terms and conditions. Never ever again I am gonna use their service, if I am gonna have to stay without car until mine sorted I better will. Now I lost money and nobody evwn care do I have enaugh for food and bills.

Enterprise robbed my disabled husband Enterprise robbed my disabled husband, we called, made multiple claims, were waiting on a manager call, nothing has been done. We will be contacting a lawyer to further assist us. We have both been harassed, hung up, mocked, treated like nothing, robbed, lied to and lied about. This company is very evil.

I was promised a ride home after… Enterprise Rent-A-Car 875 S Coast Hwy Oceanside, CA 92054 4-24-2024 I was promised a ride home after… I was promised a ride home after returning the car. I was told no one was available. I was told to hire a cab or uber at my expense. I should have been offered a ride home at Enterprise expense. I am 70 years old. I have bad knees and a bad hip. My only option was to walk home. Ann, the counter girl, told me that was too bad. When I left she sarcastically said "have a nice day". I was infuriated at this and walked back into the store so I could tell her to F-OFF !!! I walked home in pain. The car was returned in 100% perfect condition. I am now afraid this girl Ann will take revenge on me and apply additional charges for spite. zero stars or negative stars are too good. After reading more reviews of this company I am surprised they are still in business.

I would give no stars if I could I would give no stars if I could. I made my reservation online and even paid for the insurance but when I got there, I was told that my vehicle was not on a lot because they could not call to confirm my reservation. They told me I did not give my phone number which was not true. However, I ended up with a lower valued vehicle as a last resort which another customer Graciously let us have. And they wanted to charge us for the full amount. End of story I will never ever go to enterprise again and I called three times asked to speak to someone on the escalation team and surprisingly no one ever got back to me.

Enterprise Very nice customer service, helpful and answered all the questions that I wanted to know the answers to.