One-way rental was perfect Needed a one-way rental car from California to Montana, requested an SUV. SUV was there waiting, no problem with vehicle at all. At the Fresno Airport Enterprise location they said if reserving car with debit card only, must have a return flight but when I explained I'm not flying back, I'm driving, the manager fixed it so I could get the vehicle. As always, very polite and helpful.

Worst car rental company Worst car rental company. Even with a confirmed reservation weeks in advance, the only message upon arrival to the rental counter in Paris, was that they did not have the car available, sorry for that. Such poor service seemed to be the norm, and the employees did not care one bit. Several others were given the same message. Stay as far away from Enterprise as possible.

Enterprise robbed my disabled husband Enterprise robbed my disabled husband, we called, made multiple claims, were waiting on a manager call, nothing has been done. We will be contacting a lawyer to further assist us. We have both been harassed, hung up, mocked, treated like nothing, robbed, lied to and lied about. This company is very evil.

Myrtle beach airport Enterprise sadly… Myrtle beach airport Enterprise sadly as expected, lied multiple times. I spoke directly to employees at that location and was assured multiple times that the car I reserved would be available upon arrival. It was important that it be that model car, prompting me to be assured on more than one phone call. Well, Enterprise did it again. My calls, reservation, and assurance means absolutely nothing. Someone wants a rental and they have no problem giving them the model car we the stupid trusting people thought we secured. Here take this vehicle you don’t want to drive or too bad. All of this terrible treatment after I spoke to EMPLOYEES OF THAT LOCATION. Over 30 years using Enterprise when I needed a rental and that is over!

Enterprise Never Again Rented car thru our company for conference 5 hours away. Rental car broke down 1.5 miles from hotel, puttered remaing mile to hotel.. Took tow truck 3.5 hrs to get car. Enterprise sent link for Uber driver to take us to airport to get replacement the next day after our conference. Arrive at airport Enterprise 1700. They knew nothing about us and did not have a car ready. 1800 given tiny car Hyundai for 4 women and luggage. When we explained we can't all fit with luggage were told to go to another Enterprise tomorrow so we can leave town. I was shocked. Pitiful customer service. They obviously don't care.