Emily
GBEnterprise Very nice customer service, helpful and answered all the questions that I wanted to know the answers to.
Chris Cooper
GBAmazing customer service Customer service was amazing! Quick pick up easy transaction, hassle free pick up and drop off. Dhruv at Park Road Loughborough knew his stuff and is a credit to the company.
Manolo G.Barrera
GBConnor in Wilmington Connor in Wilmington, Ma. location was great!!!! He was courteous and very helpful. I will be coming back as a repeat customer. Thanx Conner!!
a w
CHWaste of time dealing with him I requested a status match, which should be automatic as I have top-tier status in the major rental companies programs. I thought I would give them a try . It was a Total waste of time as they kept asking for more information even though I sent them the documentation needed. So I just didn’t bother even giving them a try. No wonder they are a third tier company.
Eric B
GBReserved for a full size car Reserved for a full size car, they gave me a Nissan Kick (very small). Passenger seat forward and reverse adjust broken. Uncomfortable ride for two of my passengers. Reported to Enterprise when returned the rental, all they said was we will take a look at it. Also, They Charged me an extra day because I couldn’t get the rental back during their business hours because they closed on Saturday @ 1:00 pm. I brought the rental back @ 5:20 and they told me to drop the keys through a drop slot at the door. I’m just glad we didn’t break down, whoever their mechanic is might need to brush up on their A.S.E. Certification skills, if they even have one. There was water topped off in the radiator reservoir instead of radiator fluid. It could have evaporated and caused overheating and water alone causes rust in the system. And another thing, the oil was over filled, overfilled oil can cause excessive oil pressure and cause your oil to leak.