Terrible service Terrible service, WE rented a car from one of their offices in Panama city beach. WE got the confirmation and the number was 1562203975.We showed up on the address mentioned in the reservation. Just to be informed that it was the wrong address - and that we should go to another address where our car would be ready. we then called another Uber and drove around 11 miles to the new location. when we arrived there we just were informed that they had no cars at all. we asked why they at least not have tried to call and they just answred that they were sorry but their system coulkd not handle an international phonenumber. So all in all we did just spend around 80 dollars on Ubers/taxis without getting any any rental car at all.

I was promised a ride home after… Enterprise Rent-A-Car 875 S Coast Hwy Oceanside, CA 92054 4-24-2024 I was promised a ride home after… I was promised a ride home after returning the car. I was told no one was available. I was told to hire a cab or uber at my expense. I should have been offered a ride home at Enterprise expense. I am 70 years old. I have bad knees and a bad hip. My only option was to walk home. Ann, the counter girl, told me that was too bad. When I left she sarcastically said "have a nice day". I was infuriated at this and walked back into the store so I could tell her to F-OFF !!! I walked home in pain. The car was returned in 100% perfect condition. I am now afraid this girl Ann will take revenge on me and apply additional charges for spite. zero stars or negative stars are too good. After reading more reviews of this company I am surprised they are still in business.

One-way rental was perfect Needed a one-way rental car from California to Montana, requested an SUV. SUV was there waiting, no problem with vehicle at all. At the Fresno Airport Enterprise location they said if reserving car with debit card only, must have a return flight but when I explained I'm not flying back, I'm driving, the manager fixed it so I could get the vehicle. As always, very polite and helpful.

Worst car rental company Worst car rental company. Even with a confirmed reservation weeks in advance, the only message upon arrival to the rental counter in Paris, was that they did not have the car available, sorry for that. Such poor service seemed to be the norm, and the employees did not care one bit. Several others were given the same message. Stay as far away from Enterprise as possible.

Enterprise Never Again Rented car thru our company for conference 5 hours away. Rental car broke down 1.5 miles from hotel, puttered remaing mile to hotel.. Took tow truck 3.5 hrs to get car. Enterprise sent link for Uber driver to take us to airport to get replacement the next day after our conference. Arrive at airport Enterprise 1700. They knew nothing about us and did not have a car ready. 1800 given tiny car Hyundai for 4 women and luggage. When we explained we can't all fit with luggage were told to go to another Enterprise tomorrow so we can leave town. I was shocked. Pitiful customer service. They obviously don't care.