One-way rental was perfect Needed a one-way rental car from California to Montana, requested an SUV. SUV was there waiting, no problem with vehicle at all. At the Fresno Airport Enterprise location they said if reserving car with debit card only, must have a return flight but when I explained I'm not flying back, I'm driving, the manager fixed it so I could get the vehicle. As always, very polite and helpful.

Myrtle beach airport Enterprise sadly… Myrtle beach airport Enterprise sadly as expected, lied multiple times. I spoke directly to employees at that location and was assured multiple times that the car I reserved would be available upon arrival. It was important that it be that model car, prompting me to be assured on more than one phone call. Well, Enterprise did it again. My calls, reservation, and assurance means absolutely nothing. Someone wants a rental and they have no problem giving them the model car we the stupid trusting people thought we secured. Here take this vehicle you don’t want to drive or too bad. All of this terrible treatment after I spoke to EMPLOYEES OF THAT LOCATION. Over 30 years using Enterprise when I needed a rental and that is over!

I never got my refund!!! The Office was closed at night when we came to the airport. We had to take an expensive taxi to our hotel. The day after I had to take a bus back to the airport. I was waiting for more than an hour to get my car. The car was not what I ordered and it was dirty both inside and outside. After returning the car, the guy at the desk promised us a refund. He also said that someone was going to call me the day after but it never happened. I have sent them a mail several times but they never get back to me.

Connor in Wilmington Connor in Wilmington, Ma. location was great!!!! He was courteous and very helpful. I will be coming back as a repeat customer. Thanx Conner!!

Thiefs!!!! Thiefs!!!!Felt robbed today when I checked my bank account, long story short, my car insurance sorted me courtesy car from enterprice company. Now I dont know to whom I can complain about the money I lost,but they say its my fault I havent read terms and conditions , and its actually them who never comunicate right with me as a customer its all about the money they tried to make. Renting bad quality cars,making us customers to cover expences they say they mentioned in terms and conditions. Never ever again I am gonna use their service, if I am gonna have to stay without car until mine sorted I better will. Now I lost money and nobody evwn care do I have enaugh for food and bills.