I was promised a ride home after… Enterprise Rent-A-Car 875 S Coast Hwy Oceanside, CA 92054 4-24-2024 I was promised a ride home after… I was promised a ride home after returning the car. I was told no one was available. I was told to hire a cab or uber at my expense. I should have been offered a ride home at Enterprise expense. I am 70 years old. I have bad knees and a bad hip. My only option was to walk home. Ann, the counter girl, told me that was too bad. When I left she sarcastically said "have a nice day". I was infuriated at this and walked back into the store so I could tell her to F-OFF !!! I walked home in pain. The car was returned in 100% perfect condition. I am now afraid this girl Ann will take revenge on me and apply additional charges for spite. zero stars or negative stars are too good. After reading more reviews of this company I am surprised they are still in business.

Thiefs!!!! Thiefs!!!!Felt robbed today when I checked my bank account, long story short, my car insurance sorted me courtesy car from enterprice company. Now I dont know to whom I can complain about the money I lost,but they say its my fault I havent read terms and conditions , and its actually them who never comunicate right with me as a customer its all about the money they tried to make. Renting bad quality cars,making us customers to cover expences they say they mentioned in terms and conditions. Never ever again I am gonna use their service, if I am gonna have to stay without car until mine sorted I better will. Now I lost money and nobody evwn care do I have enaugh for food and bills.

Waste of time dealing with him I requested a status match, which should be automatic as I have top-tier status in the major rental companies programs. I thought I would give them a try . It was a Total waste of time as they kept asking for more information even though I sent them the documentation needed. So I just didn’t bother even giving them a try. No wonder they are a third tier company.

Worst car rental company Worst car rental company. Even with a confirmed reservation weeks in advance, the only message upon arrival to the rental counter in Paris, was that they did not have the car available, sorry for that. Such poor service seemed to be the norm, and the employees did not care one bit. Several others were given the same message. Stay as far away from Enterprise as possible.

Poor company shocking Had two vehicles since Friday both broken down. Poor quality of vehicle and then no vehicles at any branch locally(northwest) to swap me in to. Don’t waste your money if you have places to be