Enterprise Very nice customer service, helpful and answered all the questions that I wanted to know the answers to.

Waste of time dealing with him I requested a status match, which should be automatic as I have top-tier status in the major rental companies programs. I thought I would give them a try . It was a Total waste of time as they kept asking for more information even though I sent them the documentation needed. So I just didn’t bother even giving them a try. No wonder they are a third tier company.

I was promised a ride home after… Enterprise Rent-A-Car 875 S Coast Hwy Oceanside, CA 92054 4-24-2024 I was promised a ride home after… I was promised a ride home after returning the car. I was told no one was available. I was told to hire a cab or uber at my expense. I should have been offered a ride home at Enterprise expense. I am 70 years old. I have bad knees and a bad hip. My only option was to walk home. Ann, the counter girl, told me that was too bad. When I left she sarcastically said "have a nice day". I was infuriated at this and walked back into the store so I could tell her to F-OFF !!! I walked home in pain. The car was returned in 100% perfect condition. I am now afraid this girl Ann will take revenge on me and apply additional charges for spite. zero stars or negative stars are too good. After reading more reviews of this company I am surprised they are still in business.

Avoid Enterprise Rentals, many more options Unfortunately this is one of the most unfriendly and unprofessional Enterprise locations I've ever seen. I needed a rental for a couple days for a minor fender bender.... I've used Enterprise exclusively because my past experience has been great with no hassle. Fast forward today, I was not able to rent a car. Long story short, my cc was compromised 2 days ago so I was using my wife's cc, same last name, same address but a problem... ok, so I'll use a debit, however not before having to provide several names , references etc.... so, forget it, I took an uber and I'll rent someplace else... ah... the good old days of service and common sense ha e long gone...

One-way rental was perfect Needed a one-way rental car from California to Montana, requested an SUV. SUV was there waiting, no problem with vehicle at all. At the Fresno Airport Enterprise location they said if reserving car with debit card only, must have a return flight but when I explained I'm not flying back, I'm driving, the manager fixed it so I could get the vehicle. As always, very polite and helpful.