One-way rental was perfect Needed a one-way rental car from California to Montana, requested an SUV. SUV was there waiting, no problem with vehicle at all. At the Fresno Airport Enterprise location they said if reserving car with debit card only, must have a return flight but when I explained I'm not flying back, I'm driving, the manager fixed it so I could get the vehicle. As always, very polite and helpful.

Amazing customer service Customer service was amazing! Quick pick up easy transaction, hassle free pick up and drop off. Dhruv at Park Road Loughborough knew his stuff and is a credit to the company.

I would give no stars if I could I would give no stars if I could. I made my reservation online and even paid for the insurance but when I got there, I was told that my vehicle was not on a lot because they could not call to confirm my reservation. They told me I did not give my phone number which was not true. However, I ended up with a lower valued vehicle as a last resort which another customer Graciously let us have. And they wanted to charge us for the full amount. End of story I will never ever go to enterprise again and I called three times asked to speak to someone on the escalation team and surprisingly no one ever got back to me.

Poor company shocking Had two vehicles since Friday both broken down. Poor quality of vehicle and then no vehicles at any branch locally(northwest) to swap me in to. Don’t waste your money if you have places to be

Connor in Wilmington Connor in Wilmington, Ma. location was great!!!! He was courteous and very helpful. I will be coming back as a repeat customer. Thanx Conner!!