Avoid Enterprise Rentals, many more options Unfortunately this is one of the most unfriendly and unprofessional Enterprise locations I've ever seen. I needed a rental for a couple days for a minor fender bender.... I've used Enterprise exclusively because my past experience has been great with no hassle. Fast forward today, I was not able to rent a car. Long story short, my cc was compromised 2 days ago so I was using my wife's cc, same last name, same address but a problem... ok, so I'll use a debit, however not before having to provide several names , references etc.... so, forget it, I took an uber and I'll rent someplace else... ah... the good old days of service and common sense ha e long gone...

Connor in Wilmington Connor in Wilmington, Ma. location was great!!!! He was courteous and very helpful. I will be coming back as a repeat customer. Thanx Conner!!

I never got my refund!!! The Office was closed at night when we came to the airport. We had to take an expensive taxi to our hotel. The day after I had to take a bus back to the airport. I was waiting for more than an hour to get my car. The car was not what I ordered and it was dirty both inside and outside. After returning the car, the guy at the desk promised us a refund. He also said that someone was going to call me the day after but it never happened. I have sent them a mail several times but they never get back to me.

Thiefs!!!! Thiefs!!!!Felt robbed today when I checked my bank account, long story short, my car insurance sorted me courtesy car from enterprice company. Now I dont know to whom I can complain about the money I lost,but they say its my fault I havent read terms and conditions , and its actually them who never comunicate right with me as a customer its all about the money they tried to make. Renting bad quality cars,making us customers to cover expences they say they mentioned in terms and conditions. Never ever again I am gonna use their service, if I am gonna have to stay without car until mine sorted I better will. Now I lost money and nobody evwn care do I have enaugh for food and bills.

Waste of time dealing with him I requested a status match, which should be automatic as I have top-tier status in the major rental companies programs. I thought I would give them a try . It was a Total waste of time as they kept asking for more information even though I sent them the documentation needed. So I just didn’t bother even giving them a try. No wonder they are a third tier company.