Ridiculously bad customer service Ridiculously bad customer service, my package arrived with some parts missing. Over 2 months later l still haven't got my parts. Repeatedly lied too by numerous staff members by email and online chat, no one cares.....you are literally wasting your breath trying to complain. I ended up chatting to 'Bailey' on their Instagram page, again nothing but lies and stalling. The incompetence and lack of professionalism is simply mind blowing.

Providing dependable and great service for years Morris 4x4 has taken care of providing jeep parts for my family jeeps since my kids were in elementary school. Now that they are in college and the army, I still trust morris 4x4 to provide great parts and service for my wife's lifted cherokee. I ordered the same shackles now that I used 10 years ago and they fit perfectly, just like than.

Wrong part first then Bad part second.This company sent me the wrong part the… This company sent me the wrong part the first time after double and triple checking with them on the specs. of the truck and sent me bad misaligned forged parts that wouldn’t even fit on my truck because of poor quality control issues never being addressed at time of production which cost me to spend twice as much on parts and labor to get the job done right which amounted to over $500 in cost. Do not do business with Morris 4x4 ever, I learned my lesson the hard way .

STAY AWAY FROM THIS COMPANY Ordered a trektop nx for my jl wrangler was told it was in stock ready to ship. They IMMEDIATELY charged my card the $1001.64 THEN the next day I get an E mail the product was out of stock! BUT It seems this is all NORMAL behavior for this company if you read the other reviews like I should have but did not. Non existent customer service AND the website is conveniently down. Once they have your money they disappear...No one will answer the phone or even reply to E mails. So I as others have done resorted to calling my card company to report fraud and wait for them to sort it out. No wonder the better business bureau has given them an F rating!!! NEVER AGAIN!!!

Wrong part sent as others mentioned, $120 return fee on $172 item I had the exact same experience as someone else mentioned. Ordered part for correct model 2008 year for my Wrangler. They sent confirmation of model year 2011. I didnt notice until item got here and I got it out of package. Now they are asking >$100 for return on a $172 item. I have ordered a replacement 3 biz days ago and havent heard from them yet.