Absolutely horrible company Absolutely horrible company to deal with. I placed an order for a carburetor on 6/26 that according to their website was in stock and shipping the next day. I never received any kind of email with receipt or shipping info. Payment was cleared and paid through PayPal. I have sent several emails with no reply back. No one answers the toll fee number and now the website is down. A week has passed with no shipping info or part. Starting to feel like this is now a fraudulent site. I have bought from them before and have never had issues. Buyers beware of this site.

Waited patiently for my item to ship. Waited patiently for my item to ship.. of course they immediately took my money. 3 weeks, arrival date and I get an email with a refund credit but no explanation. Can’t check it because website is down!!!

STAY AWAY | SCAM BUSINESS On May 1, 2023 i reached out to the Morris in requesting a refund for the defective product. The product sent was defective when installing it in my vehicle. It’s a brake booster, which controls the entire vehicle braking system. If it’s defective, it will cause an accident. This is a huge matter for a company that sent a faulty item. The merchant responded and said they would need to reach out to the manufacturer to process this return. I was confused as to why they need to contact the manufacturer for a return that was bought directly from the Morris 4x4 website. As a customer, we have rights to return a defective product (stated in their return policy), and the process should be easily handled. However, their support and service was difficult. This has caused more time, money and energy as the vehicle is my daily driver and now it does not operate. I recommend to shop elsewhere, and save yourself the time in getting quality parts from a reliable source. I should have checked the reviews on the internet prior to purchasing such an expensive product that i still have not receive my refund for a defective product after shipping it back to them.

Orders and customer service After having a breakdown, I called to submit an order to have it overnighted to me. After being promised that no problem it'll be on its way you'll get the tracking number soon. I never received the tracking numbers.. The website says they're open till 7:00 p.m. eastern time, I tried calling several times between 4:00 and 7:00 in the voicemail says they were closed. I called on Monday and spoke to another customer service rep who said oh no problem they would be shipped out tomorrow and I asked to speak to a supervisor. Again, the parts were not shipped and the supervisor never called. So, I have now canceled the order in order from someone else and vow to never ever deal with Morris 4x4 again.

terrible customer service and returns Called for rear pinion yoke and the rep found the correct one. They shipped the wrong one (different #) so I sent it back. Weeks later I still get the same 2 to 4 business days till the next thing happens. They even said the return rules changed the day they received the item back. They keep piling the stuff. They are a 3rd party seller that has very poor customer service. I've been in this business over 50 years and they are in the bottom 1%. do not deal with this company!