'F' rating from BBB Horrible company. Too much to list but basically, they have my $196 and I have nothing. I'll have to go through my credit card company and dispute the charge for a refund. Wish I had checked them out first. The Better Business Bureau rates them an F. Please don't repeat my mistake! Check them on BBB before buying anything from these crooks.

Orders and customer service After having a breakdown, I called to submit an order to have it overnighted to me. After being promised that no problem it'll be on its way you'll get the tracking number soon. I never received the tracking numbers.. The website says they're open till 7:00 p.m. eastern time, I tried calling several times between 4:00 and 7:00 in the voicemail says they were closed. I called on Monday and spoke to another customer service rep who said oh no problem they would be shipped out tomorrow and I asked to speak to a supervisor. Again, the parts were not shipped and the supervisor never called. So, I have now canceled the order in order from someone else and vow to never ever deal with Morris 4x4 again.

Wrong part sent as others mentioned, $120 return fee on $172 item I had the exact same experience as someone else mentioned. Ordered part for correct model 2008 year for my Wrangler. They sent confirmation of model year 2011. I didnt notice until item got here and I got it out of package. Now they are asking >$100 for return on a $172 item. I have ordered a replacement 3 biz days ago and havent heard from them yet.

Unknown Order Delivery Date I ordered 6 products, two arrived, the other 4 items I cannot get a ship date, or any information after multiple e-mails, phone calls, and chats. The website shows order/delivery complete. Morris 4x4 response was to email order number - I already have, now three emails sent , one phone call and one online chat - all with the order number provided....no response,,,,I tried to cancel, no response. 10 days after the order is placed and paid for $400 worth of product with no idea if I will ever receive it.

Poor Customer Service Placed an order for a steering stabilizer. Waited for a week with no shipping confirmation. Contacted them to cancel the order. 4 business days after the cancellation, the order shipped. When I requested to return the item, I had to pay a $15 return shipping fee. This is very poor customer service and completely unacceptable. I'll take my business elsewhere in the future.