STAY AWAY | SCAM BUSINESS On May 1, 2023 i reached out to the Morris in requesting a refund for the defective product. The product sent was defective when installing it in my vehicle. It’s a brake booster, which controls the entire vehicle braking system. If it’s defective, it will cause an accident. This is a huge matter for a company that sent a faulty item. The merchant responded and said they would need to reach out to the manufacturer to process this return. I was confused as to why they need to contact the manufacturer for a return that was bought directly from the Morris 4x4 website. As a customer, we have rights to return a defective product (stated in their return policy), and the process should be easily handled. However, their support and service was difficult. This has caused more time, money and energy as the vehicle is my daily driver and now it does not operate. I recommend to shop elsewhere, and save yourself the time in getting quality parts from a reliable source. I should have checked the reviews on the internet prior to purchasing such an expensive product that i still have not receive my refund for a defective product after shipping it back to them.

Wrong part sent as others mentioned, $120 return fee on $172 item I had the exact same experience as someone else mentioned. Ordered part for correct model 2008 year for my Wrangler. They sent confirmation of model year 2011. I didnt notice until item got here and I got it out of package. Now they are asking >$100 for return on a $172 item. I have ordered a replacement 3 biz days ago and havent heard from them yet.

I ordered part for my jeep I ordered part for my jeep. Took my $97 immediately. Order confirmation sent via email. Waited 3 weeks for tracking number. When I finally got response they had cancelled my order. I've tried via email and calling to get my refund with no success. Horrible company. I still have nothing. This has lasted over 3 months.

Wide range of Jeep parts, competent staff I give 5. I appreciate wide range of parts for the Jeep, quick response to orders and the ability to ship parts outside the US. In my case to Europe. Excellent. The delivered parts fit and meet the required parameters. Especially the Skyjaker hydro shock absorbers met my expectations. The shock absorbers are softer and more suitable for off road driving.

Waited patiently for my item to ship. Waited patiently for my item to ship.. of course they immediately took my money. 3 weeks, arrival date and I get an email with a refund credit but no explanation. Can’t check it because website is down!!!