Wrong part sent as others mentioned, $120 return fee on $172 item I had the exact same experience as someone else mentioned. Ordered part for correct model 2008 year for my Wrangler. They sent confirmation of model year 2011. I didnt notice until item got here and I got it out of package. Now they are asking >$100 for return on a $172 item. I have ordered a replacement 3 biz days ago and havent heard from them yet.

Orders and customer service After having a breakdown, I called to submit an order to have it overnighted to me. After being promised that no problem it'll be on its way you'll get the tracking number soon. I never received the tracking numbers.. The website says they're open till 7:00 p.m. eastern time, I tried calling several times between 4:00 and 7:00 in the voicemail says they were closed. I called on Monday and spoke to another customer service rep who said oh no problem they would be shipped out tomorrow and I asked to speak to a supervisor. Again, the parts were not shipped and the supervisor never called. So, I have now canceled the order in order from someone else and vow to never ever deal with Morris 4x4 again.

Ridiculously bad customer service Ridiculously bad customer service, my package arrived with some parts missing. Over 2 months later l still haven't got my parts. Repeatedly lied too by numerous staff members by email and online chat, no one cares.....you are literally wasting your breath trying to complain. I ended up chatting to 'Bailey' on their Instagram page, again nothing but lies and stalling. The incompetence and lack of professionalism is simply mind blowing.

Absolutely horrible company Absolutely horrible company to deal with. I placed an order for a carburetor on 6/26 that according to their website was in stock and shipping the next day. I never received any kind of email with receipt or shipping info. Payment was cleared and paid through PayPal. I have sent several emails with no reply back. No one answers the toll fee number and now the website is down. A week has passed with no shipping info or part. Starting to feel like this is now a fraudulent site. I have bought from them before and have never had issues. Buyers beware of this site.

Providing dependable and great service for years Morris 4x4 has taken care of providing jeep parts for my family jeeps since my kids were in elementary school. Now that they are in college and the army, I still trust morris 4x4 to provide great parts and service for my wife's lifted cherokee. I ordered the same shackles now that I used 10 years ago and they fit perfectly, just like than.