Had to contact Morris 4x4 three… Had to contact Morris 4x4 three seperate times when shipping date came and passed. Company has not reached out a single time when the order continues to be delayed. I have had to make contact each time. Currently waiting on my 4th updated ship by date because this company misleads about their stock on hand. Two thumbs down 👎 👎

I ordered part for my jeep I ordered part for my jeep. Took my $97 immediately. Order confirmation sent via email. Waited 3 weeks for tracking number. When I finally got response they had cancelled my order. I've tried via email and calling to get my refund with no success. Horrible company. I still have nothing. This has lasted over 3 months.

Poor Customer Service Placed an order for a steering stabilizer. Waited for a week with no shipping confirmation. Contacted them to cancel the order. 4 business days after the cancellation, the order shipped. When I requested to return the item, I had to pay a $15 return shipping fee. This is very poor customer service and completely unacceptable. I'll take my business elsewhere in the future.

Orders and customer service After having a breakdown, I called to submit an order to have it overnighted to me. After being promised that no problem it'll be on its way you'll get the tracking number soon. I never received the tracking numbers.. The website says they're open till 7:00 p.m. eastern time, I tried calling several times between 4:00 and 7:00 in the voicemail says they were closed. I called on Monday and spoke to another customer service rep who said oh no problem they would be shipped out tomorrow and I asked to speak to a supervisor. Again, the parts were not shipped and the supervisor never called. So, I have now canceled the order in order from someone else and vow to never ever deal with Morris 4x4 again.

Wrong part sent as others mentioned, $120 return fee on $172 item I had the exact same experience as someone else mentioned. Ordered part for correct model 2008 year for my Wrangler. They sent confirmation of model year 2011. I didnt notice until item got here and I got it out of package. Now they are asking >$100 for return on a $172 item. I have ordered a replacement 3 biz days ago and havent heard from them yet.