Poor Customer Service Placed an order for a steering stabilizer. Waited for a week with no shipping confirmation. Contacted them to cancel the order. 4 business days after the cancellation, the order shipped. When I requested to return the item, I had to pay a $15 return shipping fee. This is very poor customer service and completely unacceptable. I'll take my business elsewhere in the future.

Had to contact Morris 4x4 three… Had to contact Morris 4x4 three seperate times when shipping date came and passed. Company has not reached out a single time when the order continues to be delayed. I have had to make contact each time. Currently waiting on my 4th updated ship by date because this company misleads about their stock on hand. Two thumbs down 👎 👎

Unknown Order Delivery Date I ordered 6 products, two arrived, the other 4 items I cannot get a ship date, or any information after multiple e-mails, phone calls, and chats. The website shows order/delivery complete. Morris 4x4 response was to email order number - I already have, now three emails sent , one phone call and one online chat - all with the order number provided....no response,,,,I tried to cancel, no response. 10 days after the order is placed and paid for $400 worth of product with no idea if I will ever receive it.

Wrong part sent as others mentioned, $120 return fee on $172 item I had the exact same experience as someone else mentioned. Ordered part for correct model 2008 year for my Wrangler. They sent confirmation of model year 2011. I didnt notice until item got here and I got it out of package. Now they are asking >$100 for return on a $172 item. I have ordered a replacement 3 biz days ago and havent heard from them yet.

Morris 4x4 is a great parts supplier! I've purchased quite a few parts from Morris 4x4 Center, and I've been extremely happy with each purchase. (And that's why I keep using them!) They generally have what I need in stock, and my purchases arrive earlier than scheduled and very well packaged. I appreciate their attention to detail and I highly recommend them for your Jeep parts.