Nice hoist perfect for my garage Installation was easy but could use more detail for safety latches , works great but cosmetically from shipping and paint shop could use more quality controll their was cardboard stuck in paint and some of stickers were ripped and damaged . Sad when you buy a product and it comes looking like that .

The delivery process leaves a little… The delivery process leaves a little bit to be desired my driveway has a moderate grade up and because of this my delivery was left at the end of the driveway and partially on the sidewalk. This required me to un pack on my sidewalk and move each piece up to my garage myself up the same grade the driver was unwilling to drive up. Also I ordered the motorcycle attachment and that did not come with my order.

PRODUCT NOT WORKING, POOR CS Spent about $4000 on the M6K, only to set it up and it not work properly. I have since found out there was a issue with there vendor and flow divider issues. I have tried multiple times to get a resolution with customer service but they put a ticket in and say someone will call back later that day and no call. Today I have had it, I was hung up on by a rep then called back to get Simon. I asked for a manager, he said they are not available and when I kept demanding to speak to one so I could get a resolution he also hung up on me. I am now one unhappy customer to say the least and next step is a lawyer and the BBB.

I bought anchors and a lift through … I bought anchors and a lift through eBay. Both showed to be in stock. When neither item showed to have shipped 5 days later, I emailed the company. That's when I was notified that the lift was in back order for another 5 weeks. The anchors dis ship out 8 days after I ordered and paid, but they did not have bolts. I emailed the company asking why there were no bolts for anchors. I have not heard back from MaxJax yet.

Wheel size quoted not actual Wheel size quoted not actual. Cylinder on one leaked. Casters too small making it difficult to move lifted car that only weighed 2200 lbs.