Helpful when you made the purchase or … Helpful when you made the purchase or had any questions, but when it come it shipping the item it took them 3 weeks just to get it here especially since I paid for the lift on October 31st....I told them to hold off on shipping the lift til a week out. So that my husband would be able to clear out the garage. So my lift should of been put together and on hold for shipping. Instead I received a phone call saying a part to the lift was on back order. When it should have been prevented if they had put my lift on the side when I first ordered it on October 31st, so from my week hold to ship became 3 weeks to receive it.

8 days late shipping and counting I ordered the MaxJax 3 weeks ago. I was contacted and informed one part was on back order, and the unit would ship in two weeks. I haven't heard a thing since then (8 days past the promised ship date), except numerous reminders to rate my experience.

Not a good experience Had a problem with website when purchasing and recieved my lift on 11/01/17 and it is scratched up and the stickers are torn and not in good conduction.

Called regarding product placement on a … Called regarding product placement on a show we are filming. I own 3 lifts from Max Jax, great product. I asked for replacement stickers for the front facing sides of my lifts and anchors. Rude employee didn't have time for that... haha I'll buy bendpak from here on out.

Good Lift, Terrible Shipping The lift from MaxJax is great. We've already used it and the installation wasn't bad either. But the company they used for shipping, YCR Freight, was a terrible choice. It would have been faster, less stressful, and more convenient for me to drive to California (from Ohio) to pick it up myself. I had to have words with the company multiple times and ended up driving to pick the package up myself. Which was 20 minutes from the business it was supposed to be delivered to. And because of that, until they change the shipping company, no matter how bad I want something from MaxJax I will not be a returning customer.