Bad customer service Purchased in 2013. Lifts unevenly, shakes like crazy when almost to the top, terrible customer service. Cylinder bolts broke when bleeding, had to extract - small tiny replacement bolts w/ washer costs 15$ each and company would not even spring for overnight shipping. Two bolts cost me over 40$ for fedex ground shipping. Terribly disappointed with this company~

Wheel size quoted not actual Wheel size quoted not actual. Cylinder on one leaked. Casters too small making it difficult to move lifted car that only weighed 2200 lbs.

Ordered online with a 15% off coupon… Ordered online with a 15% off coupon code and they called and said they could not honor their own coupon code that worked in the website.

Helpful when you made the purchase or … Helpful when you made the purchase or had any questions, but when it come it shipping the item it took them 3 weeks just to get it here especially since I paid for the lift on October 31st....I told them to hold off on shipping the lift til a week out. So that my husband would be able to clear out the garage. So my lift should of been put together and on hold for shipping. Instead I received a phone call saying a part to the lift was on back order. When it should have been prevented if they had put my lift on the side when I first ordered it on October 31st, so from my week hold to ship became 3 weeks to receive it.

PRODUCT NOT WORKING, POOR CS Spent about $4000 on the M6K, only to set it up and it not work properly. I have since found out there was a issue with there vendor and flow divider issues. I have tried multiple times to get a resolution with customer service but they put a ticket in and say someone will call back later that day and no call. Today I have had it, I was hung up on by a rep then called back to get Simon. I asked for a manager, he said they are not available and when I kept demanding to speak to one so I could get a resolution he also hung up on me. I am now one unhappy customer to say the least and next step is a lawyer and the BBB.