So far I have not had a good experience … So far I have not had a good experience with this company nor the actual product. When I placed the order over the phone 11/7/2017 it was not addressed that some of the items were on back order and that it would take an additional 3 weeks before the lift would ship. Once it finally shipped on 11/27/17, it was 2 days late from the original "date of arrival posted." When the items finally arrived not only were both of the columns damaged (scratched and dented) but the hydraulic power unit and reservoir were lost in transit. So far I am not impressed with this company nor the Shipping company that they offer. Once I am able to actually use the product I will let everyone know of what I think. As it stands, based upon my own experience I would say "Do Not waste your time on this mfg!"

the maxjax took a beating in transit the maxjax took a beating in transit, decals were all scratched along with the paint in some areas, no instructions in the box ?, had to google it to find them and then the assembly of the safety catches was not shown and had to just figure it out which is kind of dangerous ?, the lift works good and i was a mechanic for 25 years but for someone not familiar with automotive they are going to struggle a bit !

PRODUCT NOT WORKING, POOR CS Spent about $4000 on the M6K, only to set it up and it not work properly. I have since found out there was a issue with there vendor and flow divider issues. I have tried multiple times to get a resolution with customer service but they put a ticket in and say someone will call back later that day and no call. Today I have had it, I was hung up on by a rep then called back to get Simon. I asked for a manager, he said they are not available and when I kept demanding to speak to one so I could get a resolution he also hung up on me. I am now one unhappy customer to say the least and next step is a lawyer and the BBB.

one of the quick disconnect was… one of the quick disconnect was leaking,I called and they sent a replacement,also after raising the lift it would slowly start to come down on its own,I found a little piece of metal in the valve that was next to the let down button.I cleaned the valve out with air and it fixed the problem.Other than that I like the lift and it works well now.

Cylinder Leak on first time use I bought a MaxJax lift, had it professionally installed by a local company recommended by Bendpak. The first time I used the lift started leaking. I had the installer check it out and he said it was a cylinder leak. Had a hassle getting a new cylinder. They informed me that I would have to pay for the cylinder installation They said that their warranty only covers replacement parts. Never recieved any warranty information at purchase or after. I ask if this lift was made in China, and the answer from a agent was "it probable was" Can you say Junk!