Helpful when you made the purchase or … Helpful when you made the purchase or had any questions, but when it come it shipping the item it took them 3 weeks just to get it here especially since I paid for the lift on October 31st....I told them to hold off on shipping the lift til a week out. So that my husband would be able to clear out the garage. So my lift should of been put together and on hold for shipping. Instead I received a phone call saying a part to the lift was on back order. When it should have been prevented if they had put my lift on the side when I first ordered it on October 31st, so from my week hold to ship became 3 weeks to receive it.

No notification whatsoever that order was backordered The lift I ordered on November 20th is out of stock until January 5th, and this company couldn’t take the time to send me an email to let me know. To make matters even worse, they charged my debit card on the day if the order. Not a great way to start tha relationship with a new customer

Good Lift, Terrible Shipping The lift from MaxJax is great. We've already used it and the installation wasn't bad either. But the company they used for shipping, YCR Freight, was a terrible choice. It would have been faster, less stressful, and more convenient for me to drive to California (from Ohio) to pick it up myself. I had to have words with the company multiple times and ended up driving to pick the package up myself. Which was 20 minutes from the business it was supposed to be delivered to. And because of that, until they change the shipping company, no matter how bad I want something from MaxJax I will not be a returning customer.

I don't even know why I got an email … I don't even know why I got an email thanking me for a purchase when I haven't even purchased anything.

Not a good experience Had a problem with website when purchasing and recieved my lift on 11/01/17 and it is scratched up and the stickers are torn and not in good conduction.