Helpful when you made the purchase or … Helpful when you made the purchase or had any questions, but when it come it shipping the item it took them 3 weeks just to get it here especially since I paid for the lift on October 31st....I told them to hold off on shipping the lift til a week out. So that my husband would be able to clear out the garage. So my lift should of been put together and on hold for shipping. Instead I received a phone call saying a part to the lift was on back order. When it should have been prevented if they had put my lift on the side when I first ordered it on October 31st, so from my week hold to ship became 3 weeks to receive it.

Bad customer service Purchased in 2013. Lifts unevenly, shakes like crazy when almost to the top, terrible customer service. Cylinder bolts broke when bleeding, had to extract - small tiny replacement bolts w/ washer costs 15$ each and company would not even spring for overnight shipping. Two bolts cost me over 40$ for fedex ground shipping. Terribly disappointed with this company~

So far I have not had a good experience … So far I have not had a good experience with this company nor the actual product. When I placed the order over the phone 11/7/2017 it was not addressed that some of the items were on back order and that it would take an additional 3 weeks before the lift would ship. Once it finally shipped on 11/27/17, it was 2 days late from the original "date of arrival posted." When the items finally arrived not only were both of the columns damaged (scratched and dented) but the hydraulic power unit and reservoir were lost in transit. So far I am not impressed with this company nor the Shipping company that they offer. Once I am able to actually use the product I will let everyone know of what I think. As it stands, based upon my own experience I would say "Do Not waste your time on this mfg!"

Ordered online with a 15% off coupon… Ordered online with a 15% off coupon code and they called and said they could not honor their own coupon code that worked in the website.

I never received my MaxxJaxx I never received my MaxxJaxx. After paying to have it delivered, they claimed they could not deliver it to my house because it was in a cul de sac. If I wanted it, I would have to rent a truck and drive 45 mins each way to some loading dock, and load it myself. Not what I paid for, I'll be asking for a refund