PRODUCT NOT WORKING, POOR CS Spent about $4000 on the M6K, only to set it up and it not work properly. I have since found out there was a issue with there vendor and flow divider issues. I have tried multiple times to get a resolution with customer service but they put a ticket in and say someone will call back later that day and no call. Today I have had it, I was hung up on by a rep then called back to get Simon. I asked for a manager, he said they are not available and when I kept demanding to speak to one so I could get a resolution he also hung up on me. I am now one unhappy customer to say the least and next step is a lawyer and the BBB.

8 days late shipping and counting I ordered the MaxJax 3 weeks ago. I was contacted and informed one part was on back order, and the unit would ship in two weeks. I haven't heard a thing since then (8 days past the promised ship date), except numerous reminders to rate my experience.

the maxjax took a beating in transit the maxjax took a beating in transit, decals were all scratched along with the paint in some areas, no instructions in the box ?, had to google it to find them and then the assembly of the safety catches was not shown and had to just figure it out which is kind of dangerous ?, the lift works good and i was a mechanic for 25 years but for someone not familiar with automotive they are going to struggle a bit !

Cylinder Leak on first time use I bought a MaxJax lift, had it professionally installed by a local company recommended by Bendpak. The first time I used the lift started leaking. I had the installer check it out and he said it was a cylinder leak. Had a hassle getting a new cylinder. They informed me that I would have to pay for the cylinder installation They said that their warranty only covers replacement parts. Never recieved any warranty information at purchase or after. I ask if this lift was made in China, and the answer from a agent was "it probable was" Can you say Junk!

No notification whatsoever that order was backordered The lift I ordered on November 20th is out of stock until January 5th, and this company couldn’t take the time to send me an email to let me know. To make matters even worse, they charged my debit card on the day if the order. Not a great way to start tha relationship with a new customer