Good Lift, Terrible Shipping The lift from MaxJax is great. We've already used it and the installation wasn't bad either. But the company they used for shipping, YCR Freight, was a terrible choice. It would have been faster, less stressful, and more convenient for me to drive to California (from Ohio) to pick it up myself. I had to have words with the company multiple times and ended up driving to pick the package up myself. Which was 20 minutes from the business it was supposed to be delivered to. And because of that, until they change the shipping company, no matter how bad I want something from MaxJax I will not be a returning customer.

No notification whatsoever that order was backordered The lift I ordered on November 20th is out of stock until January 5th, and this company couldn’t take the time to send me an email to let me know. To make matters even worse, they charged my debit card on the day if the order. Not a great way to start tha relationship with a new customer

I never received my MaxxJaxx I never received my MaxxJaxx. After paying to have it delivered, they claimed they could not deliver it to my house because it was in a cul de sac. If I wanted it, I would have to rent a truck and drive 45 mins each way to some loading dock, and load it myself. Not what I paid for, I'll be asking for a refund

The delivery process leaves a little… The delivery process leaves a little bit to be desired my driveway has a moderate grade up and because of this my delivery was left at the end of the driveway and partially on the sidewalk. This required me to un pack on my sidewalk and move each piece up to my garage myself up the same grade the driver was unwilling to drive up. Also I ordered the motorcycle attachment and that did not come with my order.

one of the quick disconnect was… one of the quick disconnect was leaking,I called and they sent a replacement,also after raising the lift it would slowly start to come down on its own,I found a little piece of metal in the valve that was next to the let down button.I cleaned the valve out with air and it fixed the problem.Other than that I like the lift and it works well now.