customer
GBNot responsive Tried to contact company to get a quote. They were not very responsive and when we finally Booked the bus they called to cancel. Very frustrating. Would not use again.
Glenda
GBI would give five stars, but... I would give five stars, but it was difficult to get a response when we were inquiring about the service. We had to give a credit card with the contract - THEN - they said they would check availability (I thought the contract and credit card were securing the service). The other thing is the cost was very high, but by the point we found out that they did have availability, we were running out of time.
customer
GBThe worst customer service and 1000$ Up charge I tried booking by calling, they told me to send an email in because it’s quicker. I sent 3 emails before calling back and then telling me the same thing. I then tell them I’ve sent many emails already with no reply. They find my name finally and give me a quote for 1600$. I tell them I’d like to move forward. The bill they send me says almost 2600$! Even though it’s about 1000$ more expensive than told, I bite the bullet anyways and send my payment info to them. This was 5-6 days ago mins you. I emailed them about 5 times since looking for some kind of confirmation or receipt to no reply once again. These are the laziest, least helpful people and I would highly recommend going somewhere else for your transportation needs. These people clearly can’t handle what little customer service is expected.
Local legend
GBNah bro bro, communication should be key but it AINT Mf awful b. Alright real talk, these mfs don't even know how to talk!! Customer service? WACK! Availability? WACK! Quote confirmations? WACK! Stick with uber cuz these guys aint it fr fr.
customer
GBThe company gave me a quote that was… The company gave me a quote that was within my price range and ended up charging almost double in hidden fees such as an absurd admin fee!