ZERO Customer Service! Paid for expedited shipping and the product never arrived on the correct date. Using their chat only support, I found out that the product never even shipped, let alone on time. They have ZERO customer service. Chat only with some one based outside the US who immediately dropped the chat when I requested a refund. NO phone support at all. Not even an option to call someone. What a joke. Lots of other online stores to shop at. DO NOT buy from these guys.

This company has horrible customer… This company has horrible customer service! I’ve placed multiple emails about my transaction without response. Finally after several disconnected chats they say the part was not for my vehicle. Fitment charts say’s different.

I Ordered 2 seat belts order # #385414… I Ordered 2 seat belts order # #385414 was ordered on 4/2 I have not received an update other than 10 minutes ago requesting info on my order. received e-mail stating order is currently pending. I will be filling complaint at end of day with my bank if I do not get a shipping date today MY PAYMENT WAS CERTAINLY NOT PENDING......

Worst customer service, late on everything. Bought an egr valve for a 6.7l powerstroke, told 2-4 days before shipping. 5 days later after not hearing anything I ordered another one from a local parts store. I emailed getoemparts to cancel my order, they told me it was already shipped and I would have to pay to send it back if I wanted to return it. Pathetic customer service.

Not reputable I have placed two orders through this website (which is the same company as Tasca auto parts). My first order was slow to arrive but eventually arrived as ordered. My second order wasn't even shipped after 2.5 weeks. The company wouldn't respond to requests for information. I was refunded through PayPal dispute resolution.