customer
GBNot reputable I have placed two orders through this website (which is the same company as Tasca auto parts). My first order was slow to arrive but eventually arrived as ordered. My second order wasn't even shipped after 2.5 weeks. The company wouldn't respond to requests for information. I was refunded through PayPal dispute resolution.
MARVIN C
GBMarvin The first thing I don’t like about this fender is you cannot call and talk with anyone had I known that I would’ve never ordered from them. next, it takes some days before you can get your refund back on returns and you must pay shipping on any returns. So my word is I will never buy from this company again. They need better customer service. Other than chat!
Mark Warring
GBOEMparts .com, very deceitful in advertizing! OEM is not a stocking parts supplier, they are a 3rd party vendor. I experienced 2 issues. 1st. they advertised a 4 pack of Motorcraft spark plugs for $8.88.Needed 2 packs (8). They sent 2 spark plugs amounting to $19.00. Requested return, which they authorized, but was almost impossible to do. 2ndly, I ordered an oil cooler and coolant manifold, which at time of order claimed "in Stock", not true! "Once contacted(6 days after initial order) they admitted they don't stock parts, we are a 3rd party supplier" took them 7 days to process order, four additional days to receive my parts. This company is borderline fraudulent. I will never use again, thanks for the lesson.
Dan
GBInfamous Back Order Email I ordered a part on-line a couple months ago and have been getting the infamous, biweekly e-mails that the part in still on back order with a fulfillment date of another 2 weeks. I asked for a refund, we’ll see how long it takes and if it quick, I’ll upgrade my review of them. While did not get the part I ordered because of part ordering, they did process my refund within just a few hours and I checked my credit card and the refund is there the same day. I'll give them credit for good customer service.
TERRY Stuller
GBWorst company Worst company! One paid expedited shipping. Took over a week to ship. The had to return it and now fighting to get a refund. .do not deal with this company. Not able to call and talk .only chat ND email they don't respond to. Horrible company. Going on 3 weeks .