
Brian Silver
GBPurchase At Own Risk - No Returns Part did not fit. They offer returns within a 30 day period, I tried to return the part within this time frame, but they have not responded. Customer service is nonresponsive. They go by getrepairparts.com and yourpartsteam.com.

eroc
GBBuyer beware I ordered a wiring harness for my truck, waited 3 weeks and emailed them. I was told they were experiencing “unprecedented delays” ordering parts and it could take 4-5 days to get the parts in and then ship them. Waited another 2 weeks and now I am canceling my order. do not use them, they are scammers

David Miguel Luis Mena Cisnero
GBThey’re quick to take your money but… They’re quick to take your money but slow to give you information or not at all about your shipment. Little to no customer service, let alone you have to stay on a chat screen waiting for excessive amount of time. No communication between the online representatives and the warehouse as to if they have items in stock, they rather say they have it to get you to spend your money at any means necessary.

David
GBI think you need to be an informed… I think you need to be an informed shopper these days to have a great experience. Mainly, be sure to order the correct part. That is the most important thing. If problems arise when making an incorrect choice, that is on us, not the vendor. I had a great experience, despite what I read here from less fortunate buyers.

Brian Solt
GB3 weeks with no information, no parts, but they took my money just fine... 3 weeks with no information, no parts, all while they had my money in their hands. Only information ever received was after countless attempts to connect with online chat service (which would work 1 out of every 10 tries). Never proactive updates, only reactive after I got through the chat. All information given was always vague and useless. Was first told via email 1 week after order placed that one part was unavailable and they would have to adjust invoice and shipping. 2 weeks later still no adjustment or refund for that part/shipping. Once I was able to get through chat system, was told order was on hold but individual that could help me had left for the day. Then told they would have someone get back to me with further information. Very disappointing service. Not at all reliable.