
patrick jackson
GBI ordered three parts was sent tracking… I ordered three parts was sent tracking for three parts after an entire month but only received 2 parts and now I can't get a response about what happened nor when my issue will be resolved or if it will be resolved at all . I made a big mistake dealing with these charlatans. I believe they are doing this purposefully to keep people's money

John Defenderfer
GBI used GetOEMParts because their prices… I used GetOEMParts because their prices were better than the "other guys." Unfortunately, my order status is unknown and now, after some initial communication, they are silent on their end. I sent another message on their contact page that frankly I am not even expecting a reply to, but hey let's hope I am wrong. They are not a business I will be using again.

Brian Silver
GBPurchase At Own Risk - No Returns Part did not fit. They offer returns within a 30 day period, I tried to return the part within this time frame, but they have not responded. Customer service is nonresponsive. They go by getrepairparts.com and yourpartsteam.com.

Kevin Culpepper
GBThis company has horrible customer… This company has horrible customer service! I’ve placed multiple emails about my transaction without response. Finally after several disconnected chats they say the part was not for my vehicle. Fitment charts say’s different.

David
GBI think you need to be an informed… I think you need to be an informed shopper these days to have a great experience. Mainly, be sure to order the correct part. That is the most important thing. If problems arise when making an incorrect choice, that is on us, not the vendor. I had a great experience, despite what I read here from less fortunate buyers.