Worst customer service, late on everything. Bought an egr valve for a 6.7l powerstroke, told 2-4 days before shipping. 5 days later after not hearing anything I ordered another one from a local parts store. I emailed getoemparts to cancel my order, they told me it was already shipped and I would have to pay to send it back if I wanted to return it. Pathetic customer service.

Ordered a part and found out I didn't… Ordered a part and found out I didn't need it, sent an email to the support email and got no response. Tried to contact the live chat function on the website and after awhile of sitting in a queue at the same time I finally got someone after my item shipped. The guy was completely unprofessional and didn't want to cancel the order at all. Now I have to wait until it gets here and request a return.

I think you need to be an informed… I think you need to be an informed shopper these days to have a great experience. Mainly, be sure to order the correct part. That is the most important thing. If problems arise when making an incorrect choice, that is on us, not the vendor. I had a great experience, despite what I read here from less fortunate buyers.

Buyer beware I ordered a wiring harness for my truck, waited 3 weeks and emailed them. I was told they were experiencing “unprecedented delays” ordering parts and it could take 4-5 days to get the parts in and then ship them. Waited another 2 weeks and now I am canceling my order. do not use them, they are scammers

Infamous Back Order Email I ordered a part on-line a couple months ago and have been getting the infamous, biweekly e-mails that the part in still on back order with a fulfillment date of another 2 weeks. I asked for a refund, we’ll see how long it takes and if it quick, I’ll upgrade my review of them. While did not get the part I ordered because of part ordering, they did process my refund within just a few hours and I checked my credit card and the refund is there the same day. I'll give them credit for good customer service.