Be aware of the superfine print Be aware of the superfine print! We saw a deal listed as "Great" for the car we were interested in buying, and visited Echo Park to test drive/buy the car. It wasn't until we asked for the purchase order that we discovered an added fee for some "Paint Protection". NOT listed on the Autotrader ad - apparently is IS listed on Echo Park's website... if you scroll all the way to the bottom. They refused to remove the fee.

I am writing this review to alert you… I am writing this review to alert you all that any place that has this many 5 star reviews and this many 1 star reviews is obviously disreputable. The good reviews are mostly fake. We looked at a Ford F150XL Hybrid. Something is obviously wrong with it because, it is 10-15 thousand below market value. What does that mean? It means the truck was probably a flood car or had an “off the books” wreck and repair. Buyer Beware !!

They Lied about the add on products… They Lied about the add on products they sold to us on the car and we asked for a refund and they refused. The salesman was fired weeks later but the manager refused to give us a refund on false information given by the salesman.

MY EXPERIENCE WAS TERRIBLE DEALING WITH… MY EXPERIENCE WAS TERRIBLE DEALING WITH THESE CLOWNS! ECHO PARKS PEOPLE IN DALLAS, GRAND PRAIRIE AND HOUSTON WERE ESPECIALLY DISGUSTING. THANK GOD I READ THE TRUIST PILOT'S BLISTERING NEGATIVE REVIEWS ( BELOW ) OF HOW MANY PEOPLE REALLY GOT SCREWED BIG TIME, AND HOW CARS HAD DAMAGE AND REPAIRS NOT SHOWN ON CARFAX, AND HOW THE SLEEZY DEALER GAMES THEY PLAY WILL ONLY LEAVE YOU INTENSELY UNHAPPY! TRUST PILOT CONVICED ME NOT TO BUY HERE AND THEY SAVED ME A LOT OF $$$ MONEY AND EXTREME DISGUSTING UNHAPPYNESS. PEOPLE SHOULD WAKE UP!!! INSTEAD, I BOUGHT 2 LUXURY CARS FROM AUTHORIZED DEALERS, AND AM VERY SATISFIED. I ALMOST MADE THE MISTAKE OF BUYING FROM ECHO PARK. THANK YOU TRUST PILOT !!!!!!

Purchased a car 3 months ago Purchased a car 3 months ago. I told the salesperson I already had an approved rate with my credit union. She said they could match it with who they used which they did. She did not tell me they were going to pull my credit 4 times. Also, I told her I wanted nothing extra just the car. She added everything else she could permaplate, interior detailing, gap and extended warranty without telling me. They make you sign on an iPad which makes it very difficult to see what you're agreeing to. They then take your car and clean it. Which is actually adding the permallate and interior protectant without your knowledge. They print off documents and put them in an envelope. When I realized she had added everything costing $6,000 I requested all to be canceled. The told they protectant couldn't be canceled because it was applied. This is a scam! Now I'm having trouble getting anything refunded.