Sexist, explotive, and deceptive They sell lemons!!!! I bought a jeep, PAID 26,000$, it broke down 4 days later. I purchased the car on June 25th, I've had the car for 4 days, it's now August 11th. They gave me no updates on my car-AT ALL. they expect me to drive 45 minutes EVERY WEEK to switch out loaners (which takes over an hour each time) WHEN ITS THEIR FAULT FOR SELLING ME A LEMON. Richard Lagano is the absolute worst manager I've ever dealt with. I wouldn't recommend hiring him to anyone, he takes advantage of women and he doesn't believe in customer service AT ALL.

We are still waiting on our tag!! 2 1/2 months later! We are still waiting on our license plate. Purchased a truck on March 10, 2021 from the Greenville, SC location. We followed the directions EXACTLY as we were told when we signed the paperwork (pay property taxes, send in via email and a tag would be requested immediately). Our first temporary tag expired 45 days later and was renewed. We were told there was a title issue in Texas and it would be handled right away. Here it is 75 days later and we are still waiting on a tag and Echopark refuses to return phone calls or emails. The DMV has no record of any paperwork being turned in. Will NEVER do business with Echopark again and will definitely not recommend them to anyone.

Sales rep lied to me during purchase… Sales rep lied to me during purchase which ended up with me paying more tax. Now going through trying to get something done with the title and I have been given the run around multiple times with no one seeming to help. The car was a decent deal but with dealing with all the other stuff is a giant pain, buy somewhere else if you can. The second they sign the contract the post sale support is pretty terrible.

Be aware of the superfine print Be aware of the superfine print! We saw a deal listed as "Great" for the car we were interested in buying, and visited Echo Park to test drive/buy the car. It wasn't until we asked for the purchase order that we discovered an added fee for some "Paint Protection". NOT listed on the Autotrader ad - apparently is IS listed on Echo Park's website... if you scroll all the way to the bottom. They refused to remove the fee.

Got a Lemon Where I’m from, it’s called a lemon. Things started going wrong less than 1 month after purchase. I needed new brakes/rotors etc, over $1100. It wasn’t that Echo lied about a good inspection prior selling it- it’s the run around, several more credit checks & no accountability when I sought an exchange. In under 5 months, 2 major repairs plus a 3rd (engine light on) to be done when I come up w/additional $1K to fix/ invoice attached. Before I had left last visit, customer “satisfaction” reps agreed- I was out of luck for buying a crappy car FROM THEM because they wouldn’t exchange a car w/no value. Echo’s final offer after I had purchased, made car payments + 2 repairs in under 5 months was to ask for + $5k down payment on a different car. Yes, they asked me for $5000 more dollares, That’s my experience w/ Echo.