Dennis Walker
USI’m a utility worker and had to perform… I’m a utility worker and had to perform some maintenance at 2000 w. Eight mile rd. Location. Maintenance man “Dave j. Could not have been nicer, or more helpful to get our crew anything we needed so we could complete our work. Did not get names of managers the day we did the job, but they also were very helpful. Thanks Dave and Detroit axle.
Justin McWilliams
USAbsolutely the worst parts company I’ve… Absolutely the worst parts company I’ve ever dealt with. Shocks I ordered were cheap, flimsy, not at all like originals even though they claimed they were correct for my truck. Compressed with little effort by hand and would actually bend under arm pressure. Approached for a refund they refused to return my money. Refused to stand behind the products they sell. Bad business
Jeff Latham
USThey shipped me incorrect parts and… They shipped me incorrect parts and then charged me to ship them back. I didn't charge them when I had to drive into town and get the correct parts myself. It was very inconvenient as I had been dropped off and actually needed to drive the car I was repairing.
Alex Todd
USAvoid if you’re on a time crunch. Ordered front end suspension kit on 3/14. Website claims all orders will be shipped by 2pm the next business day. On 3/18, I get notification the kit has “shipped”, but on checking the tracking, it was just a generated label - nothing has actually shipped. Today, 3/20/24, fedex had still not received the package. I talked to representative Amy from Detroit Axle and was told that the item is not in stock and is being transferred to their Texas warehouse and would be another 3-5 days. No offer of quicker shipping. No explanation of why I wasn’t told a week ago that the parts weren’t actually in stock. This is absolutely ridiculous. Avoid this company if you’re on any sort of timeline as they do not care.
Tile Marble Granite
USBought a front suspension for my truck… Bought a front suspension for my truck off Amazon, the seller was Detroit Axle in a matter of months the rubber parts drastically cracked on every single part. The parts were sold with a 10-year warranty. I tried to get in touch with them, called them several times, they do not want to honor the 10-year warranty. They have other good parts just not these front suspensions. Horrible customer service!