DO NOT! DO NOT...... PURCHASE! YOU'VE BEEN WARNED! I purchased a pair of rear shock absorbers from parts geek for my 09 Focus. After installation I took off driving and they immediately failed within a minute 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬! I will (FOR NOW ON) pay attention to the reviews. Based on what I know, how is this company able to operate selling shotty defective parts? I mean, lives are on the line here! WTH Detroit Axle?

Worse customer service ever Worse customer service ever. They tell you you'll get an email with tracking and when you don't and you call they make you feel stupid for not having an order number, I never got one! Then the customer service representative will tell you they don't have time to email it because the phones are very busy! Retrain those horrible representatives.

Bought a front suspension for my truck… Bought a front suspension for my truck off Amazon, the seller was Detroit Axle in a matter of months the rubber parts drastically cracked on every single part. The parts were sold with a 10-year warranty. I tried to get in touch with them, called them several times, they do not want to honor the 10-year warranty. They have other good parts just not these front suspensions. Horrible customer service!

I’m a utility worker and had to perform… I’m a utility worker and had to perform some maintenance at 2000 w. Eight mile rd. Location. Maintenance man “Dave j. Could not have been nicer, or more helpful to get our crew anything we needed so we could complete our work. Did not get names of managers the day we did the job, but they also were very helpful. Thanks Dave and Detroit axle.

Avoid if you’re on a time crunch. Ordered front end suspension kit on 3/14. Website claims all orders will be shipped by 2pm the next business day. On 3/18, I get notification the kit has “shipped”, but on checking the tracking, it was just a generated label - nothing has actually shipped. Today, 3/20/24, fedex had still not received the package. I talked to representative Amy from Detroit Axle and was told that the item is not in stock and is being transferred to their Texas warehouse and would be another 3-5 days. No offer of quicker shipping. No explanation of why I wasn’t told a week ago that the parts weren’t actually in stock. This is absolutely ridiculous. Avoid this company if you’re on any sort of timeline as they do not care.