Dennis Walker
GBI’m a utility worker and had to perform… I’m a utility worker and had to perform some maintenance at 2000 w. Eight mile rd. Location. Maintenance man “Dave j. Could not have been nicer, or more helpful to get our crew anything we needed so we could complete our work. Did not get names of managers the day we did the job, but they also were very helpful. Thanks Dave and Detroit axle.
Alex Todd
GBAvoid if you’re on a time crunch. Ordered front end suspension kit on 3/14. Website claims all orders will be shipped by 2pm the next business day. On 3/18, I get notification the kit has “shipped”, but on checking the tracking, it was just a generated label - nothing has actually shipped. Today, 3/20/24, fedex had still not received the package. I talked to representative Amy from Detroit Axle and was told that the item is not in stock and is being transferred to their Texas warehouse and would be another 3-5 days. No offer of quicker shipping. No explanation of why I wasn’t told a week ago that the parts weren’t actually in stock. This is absolutely ridiculous. Avoid this company if you’re on any sort of timeline as they do not care.
D Morris
GBRotors Appear ok.... Pads terrible quality.. Beware! I Purchased New Rotors and Pads for my 2015 Subaru Forester.. Although the rotors appear to be ok, the pads are absolute junk!... They are very poor quality and that was immediately evident with the squeaking and grinding noise. I ended up replacing the pad with high quality Bosch Pads.
him her
GBWorse customer service ever Worse customer service ever. They tell you you'll get an email with tracking and when you don't and you call they make you feel stupid for not having an order number, I never got one! Then the customer service representative will tell you they don't have time to email it because the phones are very busy! Retrain those horrible representatives.
Martin Gottschling
GBAfter buying a front suspension rebuild… After buying a front suspension rebuild kit for my 2010 suburban, I can say 3 years into it both front wheels bearings have failed, an upper ball joint also, along with a tie rod end boot. It's not worth buying their substandard parts that don't last like OEM just to save a few bucks. When you have to do the work twice, there's little to no savings. Buy brand name or OEM parts instead of Detroit axles junk.