Good experience I ordered the wrong rotors, they took care of me and straightened everything out. They even paid half of my return shipping! the parts i got are very good quality. Thank you, Sal, from customer service.

Worst customer service ever & they… Worst customer service ever & they can't speak clearly. I placed an order for a cv axle and I called them on 4th day about my order and they tell me it hasn't shipped yet, I was mad, so I told them to cancel since it hasn't shipped yet and to refund my $$$$. Customer service refused , I asked to speak to a supervisor and customer service tells me he busy and hung up on me. Way to treat your customers detroit axle. I work hard for my $$$ that you stole from me.

Worse customer service ever Worse customer service ever. They tell you you'll get an email with tracking and when you don't and you call they make you feel stupid for not having an order number, I never got one! Then the customer service representative will tell you they don't have time to email it because the phones are very busy! Retrain those horrible representatives.

Absolutely the worst parts company I’ve… Absolutely the worst parts company I’ve ever dealt with. Shocks I ordered were cheap, flimsy, not at all like originals even though they claimed they were correct for my truck. Compressed with little effort by hand and would actually bend under arm pressure. Approached for a refund they refused to return my money. Refused to stand behind the products they sell. Bad business

New control arms with ball joints / No castle nuts or locking pins supplied Purchased a set of front control arms for a 2013 Honda Pilot. Quality is good, I'll give them that much. But, how do you sell control arms with pressed in ball joints without supplying a new castle nut & locking pin ? Also, how do you not include new control arm " stop bushings". This is all necessary parts for the SAFETY of the job. Detroitaxle said those parts are not included. WTH !!!! They gave me a paltry $ 10 buck refund. Lucky to get that. Had to order missing parts separately at a MUCH higher cost than $ 10 bucks. Was not going to re-use the old parts. Too dangerous. Advertisement never mentioned that these parts were " not included". Over 40 years as a mechanic.....never had control new control arms come without ALL needed parts. Lesson learned, the hard way. Time to sell my tools & pack it in. Too many sub-standard parts floating around. I'm not going to be responsible for the deaths of others due to sub-par auto parts. I lost money on this job, ( since I purchased new missing parts ). But I can sleep at night knowing the job was done right.