Tile Marble Granite
GBBought a front suspension for my truck… Bought a front suspension for my truck off Amazon, the seller was Detroit Axle in a matter of months the rubber parts drastically cracked on every single part. The parts were sold with a 10-year warranty. I tried to get in touch with them, called them several times, they do not want to honor the 10-year warranty. They have other good parts just not these front suspensions. Horrible customer service!
Jeremy Steiner
GBSTAY AWAY FROM THESE CROOKS... STAY AWAY FROM THESE CROOKS... Ordered part according to the web site information, part received was the wrong part due to incorrect information on their site.. Contacted customer service, returned as requested and when I called to get refund, they charged me a $30 restocking fee for them sending me the wrong product. True rip off.
John Quill
GBWorst customer service ever & they… Worst customer service ever & they can't speak clearly. I placed an order for a cv axle and I called them on 4th day about my order and they tell me it hasn't shipped yet, I was mad, so I told them to cancel since it hasn't shipped yet and to refund my $$$$. Customer service refused , I asked to speak to a supervisor and customer service tells me he busy and hung up on me. Way to treat your customers detroit axle. I work hard for my $$$ that you stole from me.
him her
GBWorse customer service ever Worse customer service ever. They tell you you'll get an email with tracking and when you don't and you call they make you feel stupid for not having an order number, I never got one! Then the customer service representative will tell you they don't have time to email it because the phones are very busy! Retrain those horrible representatives.
john pham
GBStay away from this company When I had issues, their customer service did everything they could to Not assist me. The supervisor was argumentative and contradicted himself. In the end, I wasted time and money on parts and labor for nothing. Warranty is only good if it's honored. Spend your money elsewhere! If I can leave a negative star review I would.