Mildrid Anolik
GBWorst Experiance. STAY AWAY FROM THIS BUSINESS!!! I had ordered Wheel Spacers for my husbands BMW as a Christmas present December 4, 2014. I did not receive the order until January 10, 2015. It took them over a month to ship the order. When it finally arrived, my husband opened the boxes only to find out that the Spacers Came with the wrong size bolt. The bolts wouldn't even screw halway in to the wheel spacer. When I inquired about them sending me the right part (extended Bolts) no response. Order literally took over a month. I am beyond upset that I paid $294 for them and I didn't even get what I wanted. I have made countless attempts to have them send me the correct Bolts but I'm finally giving up because they do not care. They have their money and that is all that matters! I'm finally convinced at this point that Ilovebodykits.com is operating a fraudulent and dishonest business. I will never ever do business with this company again, and I want to warn everyone and anyone who is thinking about making a purchase from this business. Stay away. Use EBay or Amazon! Save yourself the time and frustration.
Delone
GBquick, easy, and no complaints Last Friday I placed an order for some Spec-D tuning headlights for 2003 Jetta. I was so excited when i found that there was a sale "free Shipping" so i immediately placed my order, after i decided to do some research on this company and in doing so I was terrified from what seemed like nothing but bad reviews. I thereafter called my bank to cancel the order but it was too late the money was taken out. So i decided to give this business the benefit of the doubt and i Can honestly say i am very glad i did. my new headlights are great and i am extremely satisfied.. Overall a solid product making me happy i gave them a chance. My only concern was that my order form did not contain a tracking number. Came two days earlier than ecstuning and i ordered on the same day. Thanks Ilovebodykits.com(1 satisfied customer)
Kukel Ndou
CHilovebodykits.com. none buy from this gyes They stoled my money to, they never sent the items to me and now they not responding to. Somebody Report the police its the best way to stop this bad gyes.
DC
GBJust Say No! Go to Amazon or Ebay or anywhere else! Ordered tail lights for my car. Got a call from iloveboykits saying the parts I ordered and paid for were out of stock indefinately. They helped me order an alternative they suggested over the phone after asking the details of my car. The package arrived in a reasonable amount of time. Tail lights were supposed to be OEM compatible. They were not. Had to buy new nuts and washers and then found out the 3 lights screw in in reverse order and the third has no room to turn and lock in. The tail lights are not compatible with the make/model/year of my car. Called ilovebodykits and asked for return info. Saying I could drive over to his office the next day and demonstrate why they would not fit and give them back to him. He did not want me to drop by, but said use "easy return" on website. Did, then got email asking for photo's of parts. Sent them. Still waiting for any reply, two reminder emails and 10 days later. First day off work I'm going to his office/house? and get this sorted out. Google the business name and you will see the address :) and can go visit your selves. Save alot of time and shipping fees and talk face to face if you are in LA county or Orange county California. There are 2 addresses listed: 2028 E Francis St, Ontario, CA 91761 and 491 Yorbita Rd, La Puente, CA 91744. I should have bought on Amazon they stand behind you when a vendor doesn't act responsibly. It's been almost 4 months now and I did a chargeback through my credit card company. Now ilovebodykits is very interested in getting their set of tail lights back. They said they would send a FedEx label by email immediately that I could print out, attach, and mail back the lights. Just checked my email 4 hours later, no label.
Melinda Clements
GBPoor customer service, defective product My fiance bought me a roof rack for my FJ for Christmas from ilovebodykits.com. Shortly after Christmas, my dad and I attempted to assemble and install the rack. The rack feet would not fit flush to the roof no matter what we tried. My fiance attempted a few times to call with no answer. On 12.28.12 I submitted an official report that my product was defective. A few days later I received an email stating they were out of the office for the holiday and my report would be addressed in the next few days. Two weeks went by without response. I emailed the individual that emailed me that message and he was quite rude in his response, saying that I had not followed through on instruction they had sent me to send them images. I explained that I was sorry and sent the images, but I had never received instruction to send images. In fact, the site had my report listed as resolved, which I found a little humorous. After many more phone calls prompting them to resolve the issue, I received a return shipment label on 2.6.13. I will admit the next delay was my fault because I was busy with work and personal things...and I needed a truck to get the package to UPS so it was shipped 2.19.13, arrived at their facility 2.21.13. They are claiming they have no record of it arriving, which is interesting because I have record right here of Chen signing for it, and will not send a new rack until they do. It feels like we are being scammed, an expensive scam. Update: I originally posted this review on March 12. Later that day we were informed that they finally found record of the rack being received and that it was on backorder indefinitely. They offered to give the money back on the stipulation that we take down this review. I would not suggest doing business with this company.