DC
GBJust Say No! Go to Amazon or Ebay or anywhere else! Ordered tail lights for my car. Got a call from iloveboykits saying the parts I ordered and paid for were out of stock indefinately. They helped me order an alternative they suggested over the phone after asking the details of my car. The package arrived in a reasonable amount of time. Tail lights were supposed to be OEM compatible. They were not. Had to buy new nuts and washers and then found out the 3 lights screw in in reverse order and the third has no room to turn and lock in. The tail lights are not compatible with the make/model/year of my car. Called ilovebodykits and asked for return info. Saying I could drive over to his office the next day and demonstrate why they would not fit and give them back to him. He did not want me to drop by, but said use "easy return" on website. Did, then got email asking for photo's of parts. Sent them. Still waiting for any reply, two reminder emails and 10 days later. First day off work I'm going to his office/house? and get this sorted out. Google the business name and you will see the address :) and can go visit your selves. Save alot of time and shipping fees and talk face to face if you are in LA county or Orange county California. There are 2 addresses listed: 2028 E Francis St, Ontario, CA 91761 and 491 Yorbita Rd, La Puente, CA 91744. I should have bought on Amazon they stand behind you when a vendor doesn't act responsibly. It's been almost 4 months now and I did a chargeback through my credit card company. Now ilovebodykits is very interested in getting their set of tail lights back. They said they would send a FedEx label by email immediately that I could print out, attach, and mail back the lights. Just checked my email 4 hours later, no label.
Kukel Ndou
CHilovebodykits.com. none buy from this gyes They stoled my money to, they never sent the items to me and now they not responding to. Somebody Report the police its the best way to stop this bad gyes.
Cornelious A. Davis
GBWarning!!! Bad Business! I am having a serious problem getting my refund. A friend of mine ordered a 3 piece mesh grille for a 2006 Mercedes Benz c230 on my behalf. It was ordered back in September 2014. Well the order literally took over a month. When the part did come it was the wrong part. I had to pay for return shipment. It was several weeks before the return shipment was confirmed that it had arrived back to Ilovebodykits distribution center. So I was told that I needed to send pictures of my front bumper to get correct parts shipped. They had to check to see how long it would take to get that part in because they didn't have it in stock. I requested my refund. I have made countless calls to the company. I have gotten lies and excuses on why I haven't received the refund. I've been told emails have been sent out to confirm refund, but have yet to receive one email about a refund only on there current Sale specials. It has been well over a month and still no refund. It's only $156.25. It's not a big refund. They didn't even offer to pay for my cost of having to ship the merchandise back to them. I'm convinced at this point that Ilovebodykits.com is operating a fraudulent and dishonest business. All I want is my refund. They have their merchandise. UPDATE: Jan 12, 2014 Finally got notice from PayPal that Ilovebodykits.com has refunded account. This has been a long journey, but is finally over. I will never do business with this company again. If I was you I would think twice before doing business with this company.
nate1420
GBDo not do business with these guys!!! The product took well over 3 weeks for me to receive (small part). It ended up being the wrong part. It took over two weeks for me to receive an RMA number. It has now been over 2 months since I have sent the product back (which I sent overnight) and the RMA is still "processing". My hopes are doubtful. This company is GARBAGE!
cm
GBShould of research more before buying from this company Unfortunately I did not look for reviews before buying from this company. I ordered a body kit, I actually got it in 10 days, however, one of the side skirts was cracked, and I tried to fit the bumper myself first, and it wouldn't even fit around the headlights. So I had a buddy who works in an auto body shop come by my house, we did some minor sanding around the edges of the bumper to get it to fit. He then told me, this product is a piece of sh!t, and I should return it and get a refund, the amount of work that would need to be done to get this to fit properly would cost more than the bumper was worth to get, and still the fender and bumper over the wheelwell would never line up, no matter how much work was put into it. So I put in their stupid online RMA request and told them what was going on, I then got a reply back with an RMA, I packed up the entire kit and shipped it back COD since they would not refund me shipping charges. Well, the shipping company tried to deliver it a few times, each time they told the driver they weren't paying the charge. I was contacted by the shipping company, SAIA, and was told they have had a few bad dealings with this company themselves, and that they currently have 2 boxes sent back COD that neither party will pay. Anyway, I am not an @ss, so I paid the charge to SAIA, since it isn't their fault for this company's porr business habbits. In the mean time of waiting for it to be delivered to the company, I got a respnse again from the RMA department telling me they can't accept the return for the front bumper since I sanded the OUTSIDE edge. When I replied and asked why, and explained again that it doesn't matter about return because they can't resell a POS bumper that doesn't fit the vehicle anyway, they completely ignored my numerous emai's, and the supposed GM, Henry, basically told me, "whatever" and hung up on me. In the end, I returned the entire kit, was only credited back HALF of the amount, and ended up paying just under $400 in shipping. They refused everything, and becuase they have the wording JUST right in their web page, you can't fight them back legally because they are covered by law, even though every lawyer in the country and judge knows these people are basically scam artists and assholes. DON'T BUY FROM THEM