Dennis Weisbruch
GBLOOK IN DICTIONARY UNDER SLEEZE BALL JOEY I ORDERED 4 STRUTS FOR A 2006 TOYOTA HIGHLANDER THEY SEND 4 FOR A 2008 NO GOOD FIT BUT COULD NOT BE ALIGNED TRIED TO RETURN NO RESPONSE PAID $667 VIA VISA THANK GOD VISA WILL MAKE GOOD DO NOT TRUST THIS COMPANY CHECK THEIR RATING WITH BETTER BUSINESS BUREAU BBB Batesville,MS ITS AN "F" VISA DID NOT MAKE. GOOD OWNER. IS A 1ST CLASS SLEEZ BALL WILL SHIP U ANYTING TO MAKE A BUCK
Innocuous Atoms RockyBird
GBHorrible company Tried to get an order status 5 times after receiving receipt that order was processed. Received no response from company via text, email, or phone. Go elsewhere for your shock needs, this company wants your money but d9nt deliver the product. Customer service is non existant.
Blaine Roeder
GBNO Warranty Service Today is August 6, 2020. I started a warranty claim on May 29,2020. They charged me for a new shock, which they sent right away, and claimed that I would get a refund when they received my defect shock. After filling out two different warranty claim forms, no less than 6 phone calls, no less than 6 emails and returning the defective shock at my expense with an RA number finally given by Shock Warehouse, there has been no refund and no response to emails or phone calls. I advise others not to count on this company making good on warranty claims.
Anita
NLThe Billstein shocks that I ordered… The Billstein shocks that I ordered from you never felt up to the task, even compared to the old Monroe RV shocks that I had replaced the with. I recently ordered KYB shocks for the same van (Roadtrek conversion) and cannot believe the difference. I can only conclude that the Billsteins were flawed from day one and am happy to return them for you evaluation. Order number 179509 was the Billsteins order from 27/03/2017. The KYB's were ordered 17/10/2018 from another source from which I have copies available if needed.
Mi Ne
GB2 months order has not arrived 2 months order has not arrived, an my card was charged, company is a scam used to be a legit company. Back 15 years ago, now don not even try to order here stay away this website only receiving payments not send it parts.