I ordered some Bilstein B6 struts for… I ordered some Bilstein B6 struts for my 2018 NIssan Rogue. Struts arrived ahead of scheduled delivery time in perfect condition. Very happy with my ordering experience. I can't believe some of these terrible reviews here. Maybe there fake, but my experience was excellent and will not hesitate to order from them again. Anyone who owns a Nissan Rogue will love the Bilstein B6 strut, much better then OEM.

Ordered 2 shocks and 2 sumo springs 3… Edit to add that,miraculously, i called them and got Carlos on the phone. After some back and forth about him not doing what he told me he'd do, he agreed to refund my $90. Still,its been 3 months. Stay away from this outfit. Ordered 2 shocks and 2 sumo springs 3 months ago. Pieces tricked in over 6 weeks. One Bilstein shock was in correct box but wrong part. They rarely answer phone or email so took forever. Sent wrong one back got a other wrong one 2 weeks back talked to Carlos,sent pics to Lacey, said they'd send return label and proper shock nothing happened. Out $84 plus tax. They are the worst. I'm giving up,they win and stole $90 from me.

Buyer beware Buyer beware. Buy local or somewhere else that actually wants your business. They do not answer emails and on the very rare occasion they answer the phone they are unbelievably rude. Make sure you read their “return policy” also. When so many people are leaving reviews with basically the same experience it has to be the company. Find a different business. You will be better off and prices are cheaper else where.

I read the Return Order form I read the Return Order form: I suggest everyone read before placing an order. Example line 11. A 20% restocking fee applies to all returns. 13. Credits are done of the 15th and 30th of each month. Items received and CHECKED IN will be credited on those days. Line 2. All parts and boxes must be in new, sale-ready condition. This includes superficial or aesthetic damage and any small parts included in the original sale. Any return that is not in sale-ready condition will be subject to additional fees or may be ineligible for return.

Zero customer service, doesn't stand behind their own policy. Company does not stand behind their own policies (returns). "Customer Service" just ignores emails and phone calls. "Businesses" like this is why people flock to Amazon. Shi**y business practices will eventually catch up. Stay away from this place. Edit-Only took a month and a half to receive my refund. Work with your bank to get your refund processed, as there is little to no response from this company.