Paul Griswold
GBThey are reprasenting the parts they… They are reprasenting the parts they sell as Mopar original equipment. That is false advertising. These parts are aftermarket and they should tell customers they are aftermarket and also some of the parts they sell are remanufactured parts which, means they take used parts and rebuild them. You might as well go to the local aftermarket parts store than wait for something in the mail that is lower quality than Auto Zone.
Greg
GBNo Customer Service Tried over a couple of weeks to place an order after website said to contact for part availability. Called several times, no one ever answered. Sent several emails, never got a response. Makes me wonder if they are going out of business. If they are this hard to contact when I'm trying to pay them $600.00, I'd hate to see what they are like if I needed a refund. Taking my business somewhere else.
Jimmy T
GBI am working to restore a 1974… I am working to restore a 1974 Challenger and have been buying parts from Mike and Mark for over a year. I have purchase numerous items for the interior and exterior of the car, as well as having a number of parts power coated. In addition, they also did a complete rebuild on my steering column, dash and evaporator/plenum assembly. The parts look brand new and every much as though the car came off the assembly line. These guys have a wealth of knowledge and expertise, and will go out of their way to assist in anyway they can. My only regret is not finding Mr. Moparts sooner.
J.
GBAvoid at all costs! Scam of a company I ordered a part from them for my Ram 1500, knowing EXACTLY which part I needed. I selected the option during the ordering process that said I understood the risks of not putting in my VIN because they could not confirm the proper fit. I chose not to put in the VIN and selected that option. Regardless, the next day I got an email from them stating that they needed the VIN to complete the order. Why even give that option then? I immediately responded to their email and got the automated response, but now it's 11 business days later (a full 15 days since I placed the original order) and still have received no update and the order still shows as in process on their website. I called to inquire about the order status right when their business opened for the day. The automated message gave an estimated wait time of 13 minutes. Then 13 minutes, then again 13 minutes and so on. It eventually dropped to 9 minutes, 9 minutes, 9 minutes, etc, then 6 minutes, 4 minutes, etc, 2 minutes etc on repeat. Despite their automated messages while waiting on hold, my total wait time ended up being 108 minutes just for a 1 minute phone call to cancel my order as I refuse to work any longer with them for this order or in the future. This company should be shut down. The reviews are consistently poor and shows virtually no customer service, no concrete business model, lies about their shipping/handling times. Absolutely ridiculous experience and a total waste of time. They should be reported to the BBB and the TX State Attorney General's office.
Tim Carrick
GBI highly recommend not using this… I highly recommend not using this company, I order two motor mounts nearly a month ago, called today and found out they cancelled the order, the person I spoke to said that they suspected fraud. I asked to speak to a manager to work though this and they would not listen and hung up. most likely they don't have the parts. my 2 cents is by pass this company do yourself a favor. not worth the effort or aggravation.