
Ryan Taylor
GBI will never attempt to do business… I will never attempt to do business with them again. I ordered a part and they told me that they couldn’t process my order because my payment was being held by paypal. They were reaching out to me every other day to get a status on the payment clearing. Once my payment cleared, no one will respond to my emails or return phone calls regarding my order. I filed a dispute with paypal 5days ago and they haven’t even responded once to try and fix the situation.

c wade
GBshop somewhere else part was said to be in stock and deliverable in three days. it wasnt and took over a week. needed part for only mode of transportation. would have gone elsewhere. they already had my money and then ignored my request for refund and shipped a part that i no longer needed. go somewhere else. there are plenty of other sources

Mark David Strode
GBFraudulent advertisement on Amazon for… Fraudulent advertisement on Amazon for a NEW Chrysler Part Number 52088272AD. Sent me a REMAN unit, Part Number R2088272AI. Sent back. They said they would remove lying Amazon ad. Tried charging for re-stock. Got all money back via credit card and filed fraud report with Texas Attorney General on 29 September 2018.

Chad Welch
GBI ordered door latches and not only did… I ordered door latches and not only did they send the wrong part, it was obviously used. The told me I had to pay for shipping to return and then took a restocking fee from the refund.

J.
GBAvoid at all costs! Scam of a company I ordered a part from them for my Ram 1500, knowing EXACTLY which part I needed. I selected the option during the ordering process that said I understood the risks of not putting in my VIN because they could not confirm the proper fit. I chose not to put in the VIN and selected that option. Regardless, the next day I got an email from them stating that they needed the VIN to complete the order. Why even give that option then? I immediately responded to their email and got the automated response, but now it's 11 business days later (a full 15 days since I placed the original order) and still have received no update and the order still shows as in process on their website. I called to inquire about the order status right when their business opened for the day. The automated message gave an estimated wait time of 13 minutes. Then 13 minutes, then again 13 minutes and so on. It eventually dropped to 9 minutes, 9 minutes, 9 minutes, etc, then 6 minutes, 4 minutes, etc, 2 minutes etc on repeat. Despite their automated messages while waiting on hold, my total wait time ended up being 108 minutes just for a 1 minute phone call to cancel my order as I refuse to work any longer with them for this order or in the future. This company should be shut down. The reviews are consistently poor and shows virtually no customer service, no concrete business model, lies about their shipping/handling times. Absolutely ridiculous experience and a total waste of time. They should be reported to the BBB and the TX State Attorney General's office.