Avoid at all costs! Scam of a company I ordered a part from them for my Ram 1500, knowing EXACTLY which part I needed. I selected the option during the ordering process that said I understood the risks of not putting in my VIN because they could not confirm the proper fit. I chose not to put in the VIN and selected that option. Regardless, the next day I got an email from them stating that they needed the VIN to complete the order. Why even give that option then? I immediately responded to their email and got the automated response, but now it's 11 business days later (a full 15 days since I placed the original order) and still have received no update and the order still shows as in process on their website. I called to inquire about the order status right when their business opened for the day. The automated message gave an estimated wait time of 13 minutes. Then 13 minutes, then again 13 minutes and so on. It eventually dropped to 9 minutes, 9 minutes, 9 minutes, etc, then 6 minutes, 4 minutes, etc, 2 minutes etc on repeat. Despite their automated messages while waiting on hold, my total wait time ended up being 108 minutes just for a 1 minute phone call to cancel my order as I refuse to work any longer with them for this order or in the future. This company should be shut down. The reviews are consistently poor and shows virtually no customer service, no concrete business model, lies about their shipping/handling times. Absolutely ridiculous experience and a total waste of time. They should be reported to the BBB and the TX State Attorney General's office.

Even for simple things, they still can't get it right. Even for something simple, like bottles of cleaner, MyMoparParts still can't get it right. They completely covered the manufacturer's label with their own stickers and labels - and then taped them down for good measure. You can't see a thing, which also means that there is no way to verify what they actually sent. In addition, they used a cheap packing tape to secure the top of the bottle instead of a purpose-designed product, which means that it leaves adhesive residue on the entire top half which cannot be easily removed. When brought to their attention, they refused to do anything about it. All of this could have been resolved if they had simply put the bottle into a plastic bag first and then applied their labels and tape on top of it. But no, that's too much for them and they refuse to do it better for next time. What a stupid reason to lose a customer. They deserve ZERO stars. Avoid them like the plague.

If I could leave zero stars I would If I could leave zero stars I would. Ordered three parts, received an email saying they had to get one item from another warehouse and it would take one business day and then they would ship. Five days later, no shipping info, no updates, nothing. Filed a dispute with PayPal and was immediately contacted with tracking and a hostile email asking why I did what I did and how I was the bad person. Still no resolution and the kicker is that they sent me an entirely different part! I have now sent all the parts back with their shipping label and am expecting a full refund. Terrible Customer Service. Stay far away from this site.

They are reprasenting the parts they… They are reprasenting the parts they sell as Mopar original equipment. That is false advertising. These parts are aftermarket and they should tell customers they are aftermarket and also some of the parts they sell are remanufactured parts which, means they take used parts and rebuild them. You might as well go to the local aftermarket parts store than wait for something in the mail that is lower quality than Auto Zone.

Live Parts Specialist corrected incorrect part number After much internet searching this site pointed me to a different part number than what had been found in several other sites. I ordered the part number indicated and included my VIN. The next day I received a phone call stating that I may have ordered the wrong part number, after two more phone calls it was determined that the web site had given me an incorrect number and the Parts Specialist caught it and saved me from ordering the wrong part. Great catch!