Faulty Transmissions… When you guys built the transmissions for a 2014 ram 1500 5.7 hemi 8 cylinder and of the other vehicles you put them in, you failed! They all have major issues and you know it but did not put a recall out for it because you knew it would if cost you big time! Mopar and Dodge Chrysler has ruined there reputation with me and hope all to follow. You guys may have dodged the bullet with this one and get away with it but never again, will I be burned by you guys ever again? Stuck now with a vehicle with a faulty transmission and head office can continue to dodge the bullet by not responding to my phone calls. I'm no longer dealing with you guys anymore, I am done! I have already wrote my review with Dodge Chrysler as they're mechanics in their shops are incompetent don't know what they're doing because you guys don't have a fix for the problem you created with the transmissions you built!

Ordered a wheel lock kit for my 2022… Ordered a wheel lock kit for my 2022 jeep wrangler. They emailed back changing the part number because they claimed it wasn't compatible with my vehicle. The part they changed to does not fit my jeep as I have tried it before. After emailing them to change back to my original part number I finally got a confirmation. The order arrived ONE locking logout with no key! Emailed and called no response. Charged 58 dollars. Will file a complaint. Incompetent and nonresponsive. Stay away.

If I could leave zero stars I would If I could leave zero stars I would. Ordered three parts, received an email saying they had to get one item from another warehouse and it would take one business day and then they would ship. Five days later, no shipping info, no updates, nothing. Filed a dispute with PayPal and was immediately contacted with tracking and a hostile email asking why I did what I did and how I was the bad person. Still no resolution and the kicker is that they sent me an entirely different part! I have now sent all the parts back with their shipping label and am expecting a full refund. Terrible Customer Service. Stay far away from this site.

Avoid at all costs! Scam of a company I ordered a part from them for my Ram 1500, knowing EXACTLY which part I needed. I selected the option during the ordering process that said I understood the risks of not putting in my VIN because they could not confirm the proper fit. I chose not to put in the VIN and selected that option. Regardless, the next day I got an email from them stating that they needed the VIN to complete the order. Why even give that option then? I immediately responded to their email and got the automated response, but now it's 11 business days later (a full 15 days since I placed the original order) and still have received no update and the order still shows as in process on their website. I called to inquire about the order status right when their business opened for the day. The automated message gave an estimated wait time of 13 minutes. Then 13 minutes, then again 13 minutes and so on. It eventually dropped to 9 minutes, 9 minutes, 9 minutes, etc, then 6 minutes, 4 minutes, etc, 2 minutes etc on repeat. Despite their automated messages while waiting on hold, my total wait time ended up being 108 minutes just for a 1 minute phone call to cancel my order as I refuse to work any longer with them for this order or in the future. This company should be shut down. The reviews are consistently poor and shows virtually no customer service, no concrete business model, lies about their shipping/handling times. Absolutely ridiculous experience and a total waste of time. They should be reported to the BBB and the TX State Attorney General's office.

They are reprasenting the parts they… They are reprasenting the parts they sell as Mopar original equipment. That is false advertising. These parts are aftermarket and they should tell customers they are aftermarket and also some of the parts they sell are remanufactured parts which, means they take used parts and rebuild them. You might as well go to the local aftermarket parts store than wait for something in the mail that is lower quality than Auto Zone.