Live Parts Specialist corrected incorrect part number After much internet searching this site pointed me to a different part number than what had been found in several other sites. I ordered the part number indicated and included my VIN. The next day I received a phone call stating that I may have ordered the wrong part number, after two more phone calls it was determined that the web site had given me an incorrect number and the Parts Specialist caught it and saved me from ordering the wrong part. Great catch!

If I could leave zero stars I would If I could leave zero stars I would. Ordered three parts, received an email saying they had to get one item from another warehouse and it would take one business day and then they would ship. Five days later, no shipping info, no updates, nothing. Filed a dispute with PayPal and was immediately contacted with tracking and a hostile email asking why I did what I did and how I was the bad person. Still no resolution and the kicker is that they sent me an entirely different part! I have now sent all the parts back with their shipping label and am expecting a full refund. Terrible Customer Service. Stay far away from this site.

shop somewhere else part was said to be in stock and deliverable in three days. it wasnt and took over a week. needed part for only mode of transportation. would have gone elsewhere. they already had my money and then ignored my request for refund and shipped a part that i no longer needed. go somewhere else. there are plenty of other sources

Ordered a wheel lock kit for my 2022… Ordered a wheel lock kit for my 2022 jeep wrangler. They emailed back changing the part number because they claimed it wasn't compatible with my vehicle. The part they changed to does not fit my jeep as I have tried it before. After emailing them to change back to my original part number I finally got a confirmation. The order arrived ONE locking logout with no key! Emailed and called no response. Charged 58 dollars. Will file a complaint. Incompetent and nonresponsive. Stay away.

Even for simple things, they still can't get it right. Even for something simple, like bottles of cleaner, MyMoparParts still can't get it right. They completely covered the manufacturer's label with their own stickers and labels - and then taped them down for good measure. You can't see a thing, which also means that there is no way to verify what they actually sent. In addition, they used a cheap packing tape to secure the top of the bottle instead of a purpose-designed product, which means that it leaves adhesive residue on the entire top half which cannot be easily removed. When brought to their attention, they refused to do anything about it. All of this could have been resolved if they had simply put the bottle into a plastic bag first and then applied their labels and tape on top of it. But no, that's too much for them and they refuse to do it better for next time. What a stupid reason to lose a customer. They deserve ZERO stars. Avoid them like the plague.