2008 BMW repair I purchased a 2008 BMW this past summer in Dallas and was offered a warranty via Diamond Direct. I’m glad that I listened. Months later, my transmission went out suddenly. In all, it took close to 6 weeks to get the car repaired, with a bill close to $6000. Having this warranty gave me a peace of mind. I appreciate the responsiveness, accuracy and professionalism. I read many of the reviews online and was deeply concerned. I’m glad my experience was indeed positive.

They will only pay based on inferior… They will only pay based on inferior products. They will not pay for OEM parts. Their labor pricing is not accurate based on what true mechanics calculate. Not only do you pay the $100 deductable, but usually a large portion of the bill. They like to find anyway to get out of having to cover your issues.

STAY AWAY ! On the repair facility side this company ranks right at the bottom of extended warranty companies. They authorize the cheapest available parts made for the repairs from auto zone or any other discount retailer rather than OEM Equivalents. They take for EVER to pay, IF They ever pay currently I have been awaiting payment for almost 45 days. No one will return an email or phone call. I have reached out to every one i can find an email for and nothing in return. Moving forward i will refuse to even submit a claim with them. VERY DISSAPOINTED !!! SHAMEFULL IN FACT.

Diamond warranty doesn’t pay for OEM… Diamond warranty doesn’t pay for OEM parts. When I purchased this warranty I was told that it covered factory brand parts, instead they find the cheapest parts on the internet that are inferior to OEM parts. The cost of the Chinese parts they will pay for only cover a tiny fraction of the quality parts the vehicle needs.

I purchased the enhanced package for… I purchased the enhanced package for auto coverage. To make sure everything is covered & l don't have to worry. Turns out l had to ditch out $900 & then another $300 for my second claim because turns out the parts malfunctioning in my vehicle not covered. Someone referred my to WYNNS for my next auto warranty. They cover 99% of all work.