Diamond warranty doesn’t pay for OEM… Diamond warranty doesn’t pay for OEM parts. When I purchased this warranty I was told that it covered factory brand parts, instead they find the cheapest parts on the internet that are inferior to OEM parts. The cost of the Chinese parts they will pay for only cover a tiny fraction of the quality parts the vehicle needs.

I had a claim under special… I had a claim under special circumstances that I was assured would be fully covered, but once it was processed, you failed to even cover the parts, much less the full coverage I was promised. Entirely misled.

STAY AWAY ! On the repair facility side this company ranks right at the bottom of extended warranty companies. They authorize the cheapest available parts made for the repairs from auto zone or any other discount retailer rather than OEM Equivalents. They take for EVER to pay, IF They ever pay currently I have been awaiting payment for almost 45 days. No one will return an email or phone call. I have reached out to every one i can find an email for and nothing in return. Moving forward i will refuse to even submit a claim with them. VERY DISSAPOINTED !!! SHAMEFULL IN FACT.

Experience was fine Experience was fine. In fact my discrepancy may be with my understanding of my coverage. I’m not exactly sure why more of the things found wrong with my vehicle this recent claim wasn’t covered under my warranty. I ended up paying $2,041 dollars out of pocket and with the exception of needing my custom wheel replaced I would have thought the warranty would cover things pertaining to the power steering.

I purchased the enhanced package for… I purchased the enhanced package for auto coverage. To make sure everything is covered & l don't have to worry. Turns out l had to ditch out $900 & then another $300 for my second claim because turns out the parts malfunctioning in my vehicle not covered. Someone referred my to WYNNS for my next auto warranty. They cover 99% of all work.