If I could give zero stars I would If I could give zero stars I would! I bought the most expensive package they had thinking I wouldn’t have to worry. My Jeep was towed to the garage and now they’re saying they don’t cover the shift cable because it’s not part of the transmission. They will say whatever they have to to get out of paying. They are a complete scam and I will never use them again or recommend them to anyone. Trust me. Beware of their scam! They want me to pay the 500 when I’ve already paid them over 2000 for a warranty that is a joke!

I payed a lot of money for a four year… I payed a lot of money for a four year warranty and so far anything that has needed to be fixed with my car has not been covered. I finally got something covered and still had to pay $100 deductible which is ridiculous considering how much it cost me to purchase the warranty in the first place. I’m not happy with my warranty at all.

STAY AWAY ! On the repair facility side this company ranks right at the bottom of extended warranty companies. They authorize the cheapest available parts made for the repairs from auto zone or any other discount retailer rather than OEM Equivalents. They take for EVER to pay, IF They ever pay currently I have been awaiting payment for almost 45 days. No one will return an email or phone call. I have reached out to every one i can find an email for and nothing in return. Moving forward i will refuse to even submit a claim with them. VERY DISSAPOINTED !!! SHAMEFULL IN FACT.

This company is the worst!! Buyer beware!!! This company is the worst, i purchased their high end package when i purchased car, after a yr...my motor went out, they actually would not replace it until the motor was broken down even though a certified mechanic that they told me they use and trust... showed them fuel in my spark plug sockets and low pressure in my engine... break down of my engine would cost me $1400 labor out of pocket which they dont cover. The worst ever!!!! Never again!!! Not only that i had my vehicle towed and they would not even cover the cost because the driver sent me the reciept in a text. I will continue to spread this message about this on every review board there is!! Beware!!!

Scam scam scam scam We purchased GAP and Warranty from Diamond. I was in an auto accident in October and it’s now Jan and I have not heard a word for them, nor have the paid out the GAP or the remainder of the warranty. I’ve called 100’s of times, I’ve emailed, I’ve done everything I can and they just refuse to handle this. We will now get an attorney to sue this fraudulent company.