I purchased the enhanced package for… I purchased the enhanced package for auto coverage. To make sure everything is covered & l don't have to worry. Turns out l had to ditch out $900 & then another $300 for my second claim because turns out the parts malfunctioning in my vehicle not covered. Someone referred my to WYNNS for my next auto warranty. They cover 99% of all work.

Horrible experience We as a dealership have worked with them for two years, I don't recall a customer needing them and finding them useful. One of our customers needed a transmission changed, initially they agreed to pay for the fixing but after he payed the mechanic they didn't reimburse him. If I cancel the warranty they just tell me it's too late. We as a dealership don't recommend this company for any dealers or customers.

I had a claim under special… I had a claim under special circumstances that I was assured would be fully covered, but once it was processed, you failed to even cover the parts, much less the full coverage I was promised. Entirely misled.

Thankful for the warranty; not thankful for this company I have never had such poor customer service in my life and Diamond Warranty completely nickle and dimed my trusted mechanic. They were unprofessional to me as the consumer. Never returned my calls and anyone I spoke to seemed to have no idea what they were doing. On top of that, my mechanic had to chase them for over a week and a half until I finally just told them to please do the work because I HAD NO VEHICLE. I would not recommend this company to anyone in a consumer market OR the B2B market. Also on this survey they sent me to provide my review, my name is wrong and it's not even capitalized. It makes the company look bad.

2008 BMW repair I purchased a 2008 BMW this past summer in Dallas and was offered a warranty via Diamond Direct. I’m glad that I listened. Months later, my transmission went out suddenly. In all, it took close to 6 weeks to get the car repaired, with a bill close to $6000. Having this warranty gave me a peace of mind. I appreciate the responsiveness, accuracy and professionalism. I read many of the reviews online and was deeply concerned. I’m glad my experience was indeed positive.